The Glam Trap Savannah

"WORST CUSTOMER SERVICE EVER!!! I booked an eyelash appointment and it went terrible. During the service my eyes were burning the entire time and I expressed that to the girl but she said that was normal. Nothing about the feeling of my eyes burning and stinging should be normal. The inner and outer corners of my eyes were closed shut. The pain was so unbearable, I had to get my eyes checked and flushed. I will never recommend this business to anyone I know. #ItchingandBurning"

"Worst customer service ever! Lash extension lasted literally 4 days. My eyes burned very badly I informed the tech she did nothing not even offer a fan. Also I received body waxing and my skin was left inflamed and itchy. A day or so after the wax I was left with bumps and red blemishes. HIGHLY DON’T RECOMMEND."

"I really enjoyed myself while I was here. This was my first time trying a new hair shop in Atlanta & I’ll definitely be returning. The shop is really nice and clean, it has a pleasant vibe as you enter. The staff was super nice and gave positive vibes throughout my visit. They literally have every could need including hair stylists, braiders, MUA’s, nail tech’s, lash tech’s, esthetician, body contouring, and food. The owner is super sweet, she was very down to earth as she walked around and interacted with staff and clients . The atmosphere at this place is super welcoming and if you come in sad, it’ll definitely change your mood. They are open until midnight on weekends, which is a plus! My visit was with Aaliyah, she did a half up/half down style and it turned out AMAZING! I was scared to try this style because I have a coarse grade of hair. But baby Jesus turned water into wine and these edges fine! I also got my eyebrow shaped up my their in-house MUA named Daddie. He did an amazing job. UPDATE (6/5/22): The Glam Trap has AMAZING HAIR. I let Ms. Kaylii install my Tape-In’s that I purchased at the beginning of April & 2 months later the hair is still super soft & manageable. Kaylii was super professional & her work is impeccable."

"The hairstylist Mani will try to add on a thousand fees after she is done doing your hair. She TRIED to charge me a extra $50 for a inconvenience fee saying I didn’t book a wash and dry with my service when I did and the proof is in the pic added. She also charged a extra $25 saying my hair is long when it was shoulder length. I have never been charged for the length of my hair. She a scammer. Hair came out nice so I paid the extra $25 for length however, I will not being going back again. Lost someone who could have been a repeat customer. And you don’t tell anyone you added charges after finish they hair."