Dunkin'

"These guys got it together ever since opening, I have always received top-notch service with a great attitude. The line can be wrapped around the building and you can still get in and out in just a few minutes. (unlike the Duncan across town on Lafayette Parkway there can only be one car in front of you and it’ll take 30 minutes and most likely your coffee will be made wrong). Love the new Franklin Road location and employees. Keep up the good work guys."

"Despite my own momentary confusion during my order, I had a positive experience overall. The cleanliness of the location was impressive, and the energetic attitude of the staff added to the welcoming atmosphere. I must commend Shay and Kay at the register for their assistance in fulfilling my request. Although I initially fumbled with my order, they patiently listened and clarified my confusing request. Ultimately, they prepared a delicious chicken biscuit for me, which I thoroughly enjoyed. (Chik Biscuit and Iced Coffee)"

"Dunkin just opened and I was pretty excited to try it out. It’s shiny and new but that doesent make it better than our local donut shop on the square. Somehow or another with ten people working they can’t bother to acknowledge your existence. Should take like a minute tops to be like hi how can I help you? Grab and bag a donut and ring up. Instead just ten employees running around playing who’s on first with what ingredients they have or don’t. One customer being helped by 4 different people trying to figure out if they have chicken or not. And a couple people behind the donut counter staring off into space. I could have went to Best donuts, got a smile and friendly hello the moment I walked in and woulda been outta there in two minutes flat. If you go to Dunkin order through the mobile app otherwise you don’t even exist."

"Every single time I come to this location. I’ve had an absolutely wonderful experience. The service is fast but ACCURATE!!! They always ask questions to confirm you’re getting exactly what you want!! (Iced hot etc) The employees always have a smile, which makes it feel even more welcoming!!! AGAIN couldn’t be more happy!! A sidenote, I used to be a Starbucks freak. But after horrible customer service time and time again and almost always getting my drink wrong I switch to Dunkin best decision I made!!!"

"This is my favorite spot every morning. I had never realized how much I loved Dunkin since moving to the area. This store’s service is impeccable, considering I previously thought it was normal to wait in line up to 10 minutes for one coffee. That is not the case here, there could be multiple people in line and I am still out of the drive thru within 2-5 minutes at max. The manager is amazing and you can tell she cares about her store. Underrated store, for sure."