First Federal Bank

"System never seems to be updated. The workers don't know how to answer simple questions. I switched over to vystar. The best decision I ever made."

"Becky provides such friendly, fast and accurate service to us every time. Whether it is business or personal banking, Becky always gets our needs met and does so with a smile and encourages us to contact her anytime there is a need. What an asset to FFBF."

"Becky was so great, she took her time and helped me. Been a long time since I have felt like a bank really cared about the customers. I had tried another bank and the young lady who stops you at the door , acts like she is trying her best to make banking of any kind unpleasant. After my father died my mother and I dealt with her non caring blank looks. But Becky went above and made me actually fill like a person!!! Thank you First Federal!!!!"

"We have had a lot of accounts with First Federal, from mortgages, land investments, and personal checking. This bank is the best one I’ve ever used! Cyndi Ray is awesome for new mortgages and Becky Brown is amazing for HELOCs/personal accounts. Both of these ladies have gone above and beyond for us and have always responded promptly to anything we have needed. I’m so happy to be with a bank that I can talk directly to someone if I need anything! We look forward to having a continued relationship with this amazing branch. I hope they come to Clay county soon! Becky and Cyndi, you are seriously the best!"

"Just wanted to give a shout out to one of the First Federal employees. Over the past 2-3 months I have had several opportunities to be directed to the desk of Becky Brown in the Macclenny office. I was having problems such as my online banking account, problems with my escrow account, assistance needed concerning a large wire deposit that hit my account, etc. Each time she answered the phone promptly, and truly went out of her way to treat my rather small issues as though they were just as important as any others. Her determination to get to the bottom of the problem as quickly as possible really spoke volumes to me! What great work ethics!"