Bridgeway Credit Union

"I have always received the best service, but Kelsey in Leesburg/Albany,GA raised the bar even higher by being so sweet and kind. I recently went through a series of unfortunate things and she handled my situation with such great care (like it was her own personal problem). I would recommend banking here if you are needing a banking home. Thanks for making me feel valued."

"If I could give - I would gladly do that. Applied for an auto loan, and was lied to by the lady who answers extension 1 for new loans that she would get back to me by the end of the day. That was at 2:00 p.m. called the next day at 11:00 a.m. (6 business hours to at least pull my credit has gone by now), she answers and pretends to be someone else. Smh She clearly gave herself away by voluntarily mentioning something me and the so-called OTHER lady talked about. How would she know the info she knew, if SHE wasn’t HER from the day prior? EXTREMELY unprofessional and lackluster to say the least in the business realm. It took us calling THEM back 2-3 hours later only to be told I wasn’t approved. I have good credit, and an outstanding income, but not enough so-called ‘revolving credit’, yet I was told by a local business to use them, and they are “very good , and easy to deal with”. What a sour recommendation, and extremely unprofessional, unorganized, and minuscule manner in which to do business. Regardless of whether a customer is approved or denied, professionalism always trumps tackiness when delivering such information. At any rate, I already drive a BMW Alpina that was gifted to me and paid in cash from my husband, I only wanted a recreational vehicle, and since this fiasco, I’ve since been approved by four other lenders. Smh That ole ‘southern good boy/girl system is still around, and Phenix City, AL is noted for this behavior. In due time, all bad things come to an end."

"If I could give more stars, I would! We have had a wonderful experience with Phenix Pride. We started with our vehicles. Then we decided to do a balance transfer to pay off a couple of student loans much faster. Because of how customer centered they were through those processes, we decided to open checking and savings as well! I’ve spent a long time paying bank fees and waiting on hold for someone to help me, but that changed when we moved to our local credit union. They were attentive from the beginning and appreciative of our business! Alli and Megan in the loans department were exceptional with their knowledge and customer service! My husband and I are at peace knowing our finances are with people in a business we can trust. Great job, Phenix Pride!"

"I absolutely LOVE this bank! My parents, sister, and myself have been with them for a little over a year now and we just love them!!! They helped me get my car as well as consolidate 3 loans and a big bill into simple loan with 1 WAY smaller payment of under $60 biweekly instead of 4 different payments totaling nearly $200 biweekly! They have helped me with building my credit and having the things I need for my bed job! I LOVE them! The staff is AMAZING and they treat you like a best friend when you come in and not just another number for the bank. They’re friendly and helpful and never monotone or acting as if you’re just a bother in their daily work life. I recommend them to anybody and everybody that I get a chance!!! Definitely a great place to bank with!"

"I started out a little disappointed with Phenix Pride and wanted to take my personal banking elsewhere but I really feel as if they have redeemed themselves. I have enjoyed my banking experience with them thus far. I really feel no matter what your needs are personal banking, loans or just financial counseling their services are exceptional. I do believe this will be the bank of my choice to handle my financial needs and that's definitely what I needed. Thanks Phenix Pride a satisfied client."