Publix Pharmacy at Village Shops of Flowery Branch

"The WORST pharmacy I have ever dealt with. Your Doc sent in a prescription? Don't worry, they won't fill it if they think you don't need it. Checking to see if they have a medication in stock? A very rude tech will tell you 'no' without checking. If you call her out on that, she'll say, "I don't need to, I just gave the last of it to another customer." (Total lie.) Save yourself the headache, and go somewhere else. Their corporate office doesn't care about these issues either."

"Called pharmacy to have a scrip transfered over. Gave all my information said they had the medication in stock and would get started on it. Two hours later called to check status on it just to find out that they lost the paper that they wrote my information on..including my phone number. My question is why wasn't this entered in their computer at the time I was giving my information? Needless to say this reminded me why I left publix and went right over to walgreens years ago. Walgreens have been nothing but nice and professional."

"I gave 2 Star‘s because I love Publix as a whole. This is the first time I have ever been in a Publix where I felt unwanted. I pride myself in shopping here because of the phenomenal service I have gotten from Georgia to Florida. While I was here, I waited patiently in line to order one of my favorite sandwiches. After I waited, two gentlemen behind me will call ahead of me. I said excuse me a few times to whereas the other employees looked around and they even noticing what happened. The people in line around me noticed as well and it was embarrassing. Both parties ignored. I have never had that happen, and I walked out immediately and went to another supermarket up the road where I Got the service that I’m used To."

"I ordered a cake from Publix a hummingbird cake for Thanksgiving day when we go to cut the cake it was a yellow cake. I called Publix the next day and I spoke with Brooke who is the Bakery manager can you believe she offered no apology and said that it’s yellow because most of the customers order that is NOT a Hummingbird Cake. Then she proceeded to tell me to bring back half the cake and she will refund me half the money WHAT the half cake is still here. What did she think 10 people were going to eat on Thanksgiving Day the frosting?"

"Last Tuesday I was scrambling all over town for Tamiflu for my sick husband. With only 15 minutes before they closed, the sweetest man rushed and filled this for me with a smile! I’m done with CVS and Walgreens… Publix pharmacy holds themselves to a higher standard and deserves our business!"