Kroger Pharmacy

"When the automated refill system was faulty, I just reached out directly to the staff and they filled my prescription with-in 48 hrs (for a specialty script that usually takes at least that long just to ship). The location is convenient and each of my visits have had minimal wait times. I am very satisfied with this staff."

"08/18/2022: I switched from CVS Pharmacy to Kroger Pharmacy because CVS Pharmacy was acting like requesting them to call my doctor and request 90-day refills on my long-term/maintenance medications a major task. Upon transferring my prescriptions to Kroger Pharmacy, and without me requesting it from the them, Kroger Pharmacy converted ALL of my medications to 90-day supply. It helps to mentioned that they did this because they use a comparison tool that shows them how to save the customer the most amount of money with or without insurance. If you do NOT have insurance, they run your prescription through GoodRx since they have a direct contract with them. Therefore, you often get the best price at Kroger Pharmacy compared to many other pharmacies around town, retail and local. They also have delivery service for your prescriptions. Currently, the delivery fee is $5.95 and you get the delivery on the same day, if you call before 12:00 noon. If you get a Kroger Reward Card, you'll earn fuel credits with each prescription refill so you can save at the pump. It's a win-win situation, if you ask me. Lastly, I never received poor customer service during in-person or telephone encounters."

"They don't answer the phone. I have a prescription I need for my heart, nitroglycerine patches, and I told them I needed a refill. Without even looking to see if they have it, they said I couldn't get it for three days because they were so backed up. What? I need this to function. I have used Kroger pharmacies forever, and they have all been great. This one sucks."

"I've been using this Kroger pharmacy for years and have never had a problem. They fill prescriptions fast and always text me when they're ready for pickup. They always answer the phone and kindly answer any questions I have. Super nice efficient staff all around. I do wish they would open up their outdoor walk-up window though, it's been closed the last few times I've gone so I've had to go inside. Kroger itself has the best prices especially if you join their Kroger Rx Club, my prescriptions are peanuts each month."

"The pharmacy will not fill prescriptions from 8-9 but really until like 12 Noon due to giving COVID shots in the morning and again around 7pm til close. There's only 1 pharmacist on duty and that 1 is giving the vaccine and the other staff cannot or will not help. This is terrible business. Shame on Kroger Corp/HR. They won't even answer the phone during these times to help. People are in need of their medicines or they wouldn't have the prescription. There has to be a better way. Other pharmacies are doing the same thing."