A Smile 4U

"Horrible service. I came in for my daughter's dental cleaning. I explicitly stated that I only wanted a cleaning, not an x-ray. They refused to proceed with the procedure. I understand that insurance pays more for x-rays, but you can't insist on it and cancel appointments when the client has already arrived! Avoid this place like the plague. Rude customer service!"

"Staff is nice. That is the only nice thing I have to say. This is more like a school.. You do not get personal care more like a cattle call. Lots and of techs working on clients and one orthodontist to check the work of tech. This company can not seem to keep an orthodontist. They changed my appointment LAST MINUTE numerous times. In turn I had to move my clients at the last minute. SO MANY TIMES! Changing my appointments so many times and problems keeping staff to the point. My dental plan went from 12 months to 3 years!! I finally insisted I needed to come in every 2 weeks and travel to any of the offices that had an orthodontist that day. Just so I could get my braces off. (My teeth are straight only having braces to fix a small over bit.) so ABSOLUTELY NO REASON for the braces to stay on 3years!! Other than the incompetence of this company not able to keep consistent staff. To service the customer. Last 2 lady orthodontist that have recently worked on me have been the best. I feel they know what they are doing and have been most comfortable with. Hopefully one of them last long enough to get these braces off!"

"I like this dentist. I came because they take my children's insurance. However, I love it. They are very helpful, quick, professional, and scheduling follow ups are easy. Finding a good dentist who cares, does a good job, tells you of any costs not covered by insurance BEFORE they do the work to prevent you from paying out of pocket is amazing. The dentist I took them to before was awful. The wait was always ridiculous, there was a high staff turnover, and the technicians always had inappropriate conversations over my girls. I have not had a single problem with A Smile 4U Hiram."

"DO NOT RECOMMEND. They are so unprofessional. I scheduled my appointment for my daughter. Got 4 phone calls that I answered every time, asking my insurance (which I provided) and confirmation on date and time. Each time they called the date/time was different. They wrote down my child as a different gender, not the correct age, no one ever seemed to know who I talked to or what was discussed. They are so disorganized it’s ridiculous. Go anywhere else but here."

"Initially I had a dismal expectation from this location. This was based off the Google reviews I had seen prior to my visit . My first visit here with my daughter did not bring anything to notate . Not a bad experience or a great experience. I understand with a revolving staff things can change . Very good energy here with all the staff I met. Warm welcome and great understanding when it comes to making your kids comfortable with service. It was amazing watching the hygienist Dana work with my daughter. She was able to quell my daughter's fear. It was the sweetest moment I didn't expect. Very unexpected professionalism and great quality of service. I can guarantee that if Dana is here to assist you with your child. You will not be disappointed. The entire staff I dealt with today was phenomenal. Big thanks to Dana!"