NuLook Auto Body

"My car is beautiful again. Due to a small traffic accident, my Subaru was missing part of its front bumper. NuLook repaired my car and it is beautiful again. The staff were efficient, very helpful and did a great job. Thank you."

"I contacted NuLook after I was rear-ended. They were able to take my car quickly, and kept me informed of progress and additional work required. Job was completed two days faster than they anticipated. Was pleased with results."

"I am not going to be the person who only talks about the negatives. This shop is solid as long as you’re not a detail-oriented person. The paint job they did on my bumper looked good, and the clear coat looked really nice. Unfortunately, they didn’t blend my fender into the bumper, leading to the bumper looking darker than the fender. They did explain to me that they would be blending the fender when I dropped my car off, but this was apparently not true, as you can see in the photos where the bumpers paint looks darker than the fender. Now, onto my second issue: They reused panels from my old bumper and put them on the new bumper. This would not normally be an issue; however, they decided it would be fine to put broken panels from my old bumper back onto the new one. When I first saw my car, I thought that they had reused my old bumper, due to the fact that broken pieces were still on the bumper. I talked to Mike and expressed that I felt like he had lied to me by just reusing my old bumper. He did prove me wrong when he brought out my old bumper, so I attempted to apologize. However, he then went on to call my car a piece of junk and said that he wanted my car gone. At this point the situation was unsalvageable as he seemed to be fuming. I seriously do not understand why a body shop would take already broken pieces from an old bumper and refit them onto a new bumper. This is the whole reason I thought that they had reused my old bumper. Not to mention, why they thought I wouldn’t notice the unblended left side fender. I will be taking my car to another body shop to get these issues fixed, because I wouldn’t trust Mike with my car after the way he continued to be hostile after I attempted to apologize. Furthermore, the fact that they assumed I wouldn’t notice any of these issues, which I did immediately, is concerning."

"When I dropped off my Hyundai Santa Fe, I thought it'll take a long time and there might be a long gap of time between estimation for with my insurance and the repair process. But the whole process from dropping off to picking up was very quick with many updates throughout to let me know how everything is going. That too it was great to know it was through text/email and a dedicated website, carwise, for details/estimates and timeline. Thank you very much to Mike and everyone who did an amazing job with my car's door repair and color matching. Appreciate the extra effort for making this process pleasant and surprisingly easy. The door of my car is looking like new, like it never got damaged in the first place. This is my top place for all car needs from now on."