Mavis Tires & Brakes

"We were driving on the highway in the middle of a road trip when the pressure in one of our tires started dropping. This tire shop was the nearest one and I’m so glad we found it. They took a look and it turned out there was a screw in the tire and they patched it for us right away even though it was almost closing time. The workers were incredibly kind and I would recommend this shop to anyone."

"So better late than never, I had the best experience here. My tire was leaking very fast. I pulled into a Walmart and they wouldn’t even look at my truck. So I ran to Mavis. It was a bit of a wait but I didn’t care, gave me time to decompress a little. They told me when I just recently had my tires replaced the Ford dealership did not replace my valve stems and one was cracked in half (great). They were so nice and even put on wipers I bought. Then they pulled the truck out and said “good bye “. No no no, they weren’t trying toto charge me. As much as I appreciated the gesture. I had to pay something. They refused and said he couldn’t consciously charge me being the situation I was in. Of course the tech got a nice big tip and I was happily on my way. I wish every one was as decent as these men here. Not because they didn’t charge me but because they were decent and respectful."

"Great place. Very helpful. We were having issues with tire psi on our RV and they made sure we were safe before getting on the road. They immediately came out to help us. Customer service at its best!"

"This is the worst tire shop I have ever been to. The customer service has been terrible. I was asked if I could be here by 1 pm for an appointment to change my tire and stated yes and arrived 30 minutes early and checked in with them. They already had a car in the bay which I didn’t figure was a problem. I waited an hour and a half and they still had not pulled my car back and the owner of the vehicle in the bay even came in and asked what was taking so long and the mechanic stated oh sorry I was just eating. There were two other mechanic’s one was standing watching videos on his phone and smoking a cigarette and the other standing by his personal vehicle smoking and playing on his phone. When one of the mechanic came in to use the bathroom he stated in the bathroom for 20 minutes and when he came out I attempted to ask him how much longer it would be and he ignored me completely like I didn’t exist and walked back outside. This is the worst customer service I have ever experienced ANYWHERE. When they finally came and got my keys 1h 1/2 later he was very rude and snatched the keys out of my hand really quickly and walked away with them. 10/10 DO NOT RECOMMEND GOING HERE. I wish I could give zero stars. TERRIBLE COSTUMER SERVICE."

"Update:5hrs, no other customers... finally around the 5 hour mark after watching them like a hawk through the window and were done. Was very close to ordering them to release my vehicle... I called in for a quote then when I got there pricing was about $100 more. When I called them out on it, they said it was due to tax not being included but I was clear on my phone call that I wanted total pricing. Further, I have been here for 4 hours for two tires. I understand they have been training one new employee but there is plenty of other help here. During the time I have been here I have seen three small projects completed and they are still standing around. Breaks are important too, I acknowledge that but this is beyond a break. Further, they have told me that I cannot make it home safely due to $3778.42 of repairs needed immediately. I closely monitor maintenance and also acknowledge some if the parts are worn, but not to the degree quoted. I also found out that their credit products are good to $2500 which seems like a pushy credit sale to me. Buyer BEWARE. Get the inspection if you have all day, but do not get the work done here same day without third party verification of the quote and a second price elsewhere."