The UPS Store

"All the negative reviews are correct unfortunately. With the exception of the couple young guys that work in there, everyone else should find work elsewhere. Why you ask? Because they clearly hate their jobs. When you walk in the door you are greeted with a look along the lines of, “what are you doing here, and why did you interrupt me while I’m at my service oriented place of work”. Seriously folks, try smiling on occasion, day goes by a lot quicker, and who knows, you might actually have a little fun that way. Unfortunately for me this store is the closest to my home, but I’m seriously considering driving a little farther for a better experience. Avoid this location. Shout out to the two young guys though, they are always friendly and helpful."

"Made an appointment earlier in the morning to have documents notarized. Upon entering the establishment the very underwhelming young man at the counter, asked what service I needed, then asked to see the papers and proceeded to say, the notary isn’t available. He wasn’t apologetic, he just seemed bothered that we were in the store. I definitely will not go back for any of their services and will be sure to let people know to avoid this location."

"It’s not your typically ups. Privately owned . Girl that works at the front is extremely rude and bothered that she has to serve you. Manager (Gary) wasn’t there and she told me she could not ship internationally that he would have to do it . I asked when he would be back — she said I don’t know. I asked if she could call him. She said no . He doesn’t respond to my messages so I’m not going to do that. Don’t waste your time here."

"I was at the store today on Bowman and received service from the owner Gary. He wanted to charge me more than what his employee had previously charge to print a label. I politely just explained it and he stated “ my employee is going to get fired and will be because of you”. He also told me I didn’t have to go back to the store and that he is the owner and there wasn’t anyone to complain to. This gentleman was beyond rude. I felt very uncomfortable. I am sure if the franchise is privately owned, that UPS still cares about their branding. I will be following up with a formal complain to corporate. Furthermore, I was charged twice for the label and will submit proof of that to corporate. The UPS on Zebulon is more professional and friendly. Please, avoid going to this location. This man is awful and shouldn’t be running any type of business."