Modern Collision (formally Knotts Collision) 3940 US Hwy 80W, Phenix City, AL 36870

"Had a complete horrible experience with them. My car was in an accident and my car was not fixed to standard. My car still isn’t fixed how it should be. Would not recommend this place to anyone. I wish USAA would find a better place to take my car, my opinion this should not be a USAA rated collision center."

"I brought my Tesla Model S here to resolve a suspension issue I was having. The owner is honest, straightforward, knowledgable and cares more about people than profit. That’s a hard statement for any person to live up to and rare to come out of a mechanic shop. Knots went out of their way for me and are good people. I highly recommend this shop and would send my friends and family here if I lived in the area."

"I had an exceptional experience with Knotts Collision Center. Their team went above and beyond in helping us understand the issues with our car and their repair plan. When there were delays due to parts, their communication and transparency were outstanding. They even guided us through the insurance process and patiently answered all our questions. From the desk staff to the technicians, everyone was remarkable. I wholeheartedly recommend Knotts Collision Center, and while I hope to never be in an accident again, if I were, this is where I'd trust to return. Outstanding service all around!"

"I was in the local area for a work trip and stopped in because Knotts was a certified Tesla body shop. I asked about the repair process for a door ding I was the lucky recipient of receiving. Justin asked for my key and said he will take a look. 20 minutes later he pulled up, and like magic, no more door ding! Thank you for taking care of me. I appreciate your customer service. Highly recommend."

"Easily the best body shop in the area. Knotts does not cut corners and does professional work. Can’t even tell my vehicle was ever hit by someone else! Most definitely recommend this shop. Impact area for mine was the whole left side and look at it now!"