Brickyard Automotive, College Park

"Had my car for about a week and didn’t do anything. It sat outside. Oil change, trunk lock, and convertible top repair were my estimates. The first 2 were a no brainer. I knew the top would be difficult. However it went from 2 days, to a few more, to a few more. I showed up, car was parked, and they did more damage. A plastic bag was placed on my car with duck tape which caused damage. A suction cup and it caused damage on the side. He removed buttons that held the trunk up which caused more damage. Horrible service, customer service, and minimal communication. If I didn’t call I didn’t get an update. WE need to do better. I would’ve thought the oil change and truck lock would be completed but NOTHING was. Wishing you better luck if you choose this company."

"They are honest decent mechanics which is hard to find nowadays they don't try to rip you off don't overcharge you and really work on your car I appreciate them wish I had found them years ago"

"Very quick oil change and customer service. Checked all fluids and put air in my tires. I will return every 3,000 miles."

"Highly recommend!!! From the time I checked my car, I received exceptional customer service. Mike let me know everything that was going on and had a screen in the waiting area that let me watch the mechanics working on my car."

"BUYER BEWARE: First let me say that when I called and spoke to Bob he was friendly. When I came in to have my car looked at, Alexis was EXTREMELY FRIENDLY. NOW here comes the bad review. They gave me a quote for the repairs prior to "fixing" my car. When I called them to see the status, Sha or Shaw however you pronounce her name was not friendly at all. She was throwing all types of numbers at me and I explained to her that I left my receipt at her establishment. They only "fixed" one thing valve cover gasket. The next day at 8am on a Sat, Sha or Shaw called me telling me that her mechanic thinks he left a tool under my hood and if I can bring it it. I told her not this morning. That afternoon, I brought it in and the mechanic was very informative and he also sprayed this thing in the front of the engine while talking to me. After speaking to him, I then went inside to get the quote of the parts so that I can schedule the repair. Sha/Shaw was too busy playing cards on her phone, she said "I gave the receipt to your daughter" I told her its at home. She then quoted me another price $100 more from the original. I drove 25 minutes away and thats when I heard this horrible sound, it felt like the car was dragging. I called the shop and she kept on insisting that I bring the car back even though I explained to her that the car sounds and feels unsafe to drive at this point. My original mechanic looked under the car and stated that the car looked and sounded much worse then it original was. I WILL NEVER go back there again especially if Sha/Shaw is working there. CUSTOMER SERVICE at it's worse!"