BMW of South Atlanta

"First and foremost, I want to thank the staff at BMW South Fulton for always being nice and respectful to their customers. However, Mr. Jerry, Mr. Alfred, and Mr. Alex really sealed the deal with me as a forever customer because they actually went above and beyond to address my concerns. Most importantly they kept their word and that means the WORLD to me. Please stop by to see the guys for your BMW services and purchases. I promise you will thank me later. Great job guys!!"

"Service as well as Customer service was HORRIBLE!!!!!! I brought my 2012 X3 in for a routine maintenance oil change and to check my radio/dashboard display due to a DELAY with coming on at time of push start. My vehicle was there for 6 days!!!!! My scheduled appt was 12/19/2023 @ 8:30am. No offer of a loaner vehicle for the inconvenience!!!! When I finally picked it up on 12/27/2023 the check engine light was on, a hazard light showing, time wasn't showing and date shown was 12/20/2023. See photo attached. As a black female being told by two white males, I was told it was nothing they could do about this. I was also UTTERLY insulted to tell me that my check engine light was on at time of drop off. At this point you're insulting my intelligence and BMW of South Atlanta not taking accountability of doing a SHABBY JOB!!!! I was also told my vehicle is 11yrs old and its old. I have only 109K miles and it's WELL taken care of. We also have other BMW that are in EXCELLENT condition due to our care!!!!! I feel if I was white I wouldn't have received this type of treatment!!!!! I bring my vehicle to professionals because I EXPECT PROFESSIONALISM!!!!!!! I was treated as though I was beneath them!!!!!!! I will NEVER bring my vehicle back to BMW of South Atlanta and will NOT recommend anyone else to do so!!!!!"

"Go see Michael Phillips if you are in the market for a new whip. Got this beauty Saturday December 16 and only took 4 hours. Michael was professional and patient. Great salesman who didn't pressure me into a sale. Thanks again Michael and Hussain in Finance. A great customer service experience."

"Kendall was very accommodating and aware of my position and the type of vehicle I desired, and he demonstrated this via his patience and excellent service. He made everything special. Kendall's adaptability, compassion, and patience were important in making my car-buying experience memorable. A Sales Specialist that understands my needs has increased my overall happiness. He sold me my first BMW Car and it’s THE M340i"

"I recently had the pleasure of visiting BMW South Atlanta dealership, and I must say that my experience was nothing short of exceptional. From the moment I stepped foot into the dealership, I was greeted with warmth and professionalism that truly set the tone for the entire visit. One individual who stood out to me was Mike, a sales representative at BMW South Atlanta. Mike's knowledge and passion for the vehicles were evident from the start. He took the time to understand my needs and preferences, ensuring that he showed me the perfect car that matched my requirements. His friendly demeanor and patience throughout the process made me feel comfortable and confident in my decision. Another standout member of the team was Admire, who assisted me during the test drive. Admire's expertise and enthusiasm were contagious. He provided valuable insights into the vehicle's features and performance, making the test drive an exhilarating experience. His attention to detail and willingness to answer all my questions left a lasting impression. Lastly, I would like to commend Mr. Wilson in finance for his professionalism and efficiency. He made the financing process seamless and stress-free. Mr. Wilson took the time to explain all the available options and ensured that I understood every aspect of the financing agreement. His transparency and dedication to customer satisfaction were truly commendable. Overall, my experience at BMW South Atlanta dealership was outstanding, thanks to the exceptional service provided by Mike, Admire, and Mr. Wilson. Their commitment to customer satisfaction, extensive knowledge, and friendly approach made the entire car-buying process a pleasure. I highly recommend BMW South Atlanta dealership to anyone in search of a top-notch dealership experience."