Jim Ellis Mazda Marietta Service
1715 Cobb Parkway Southeast, Marietta, GA 30060
Hours open
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 7:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Jim Ellis Mazda Marietta Service is a top-rated car repair institution located in Marietta, Georgia. Our team of highly skilled technicians is dedicated to providing exceptional service and maintenance for Mazda vehicles. With our convenient location on Cobb Parkway Southeast, customers can trust us to keep their cars running smoothly and efficiently. Whether it's routine maintenance or major repairs, Jim Ellis Mazda Marietta Service is committed to delivering quality workmanship and outstanding customer service. Visit us today and experience the difference for yourself.
Reviews
"Mia Szechenyi set my appointment at the requested time and on the specific day I requested. It was Barika Sadiq-Mayala's first day on the job and I was her first customer. She did an amazing job getting me checked in and checked out. My car was inspected by Lennox Joseph, who sent me a video of the inspection. All in all, I was very pleased with the service while I waited and enjoyed complimentary snacks and beverages. My only criticism is the time it took from me pulling up and actually being greeted at the vehicle. They need to work on that, and they need to get updated their magazines in the waiting area and do a much better job with their complimentary car wash."
"They were organized and friendly. The waiting area was comfortable and clean. They just need to put in charging ports for devices to go with the long wait. I love the video they send that shows what the mechanic worked on and what they recommend. That was so cool to me."
"Danger!!!!!!!! Don't bring your vehicle to this dealership!!!!! I feel that it's filled with uexperienced technicians who troubleshoot vehicles at the customer's expense. Where is the leadership for the future technicians. What happened to a place that you can trust for all of your automotive needs????? You know it's bad when a insurance company refuses to deal with them anymore. IJS"
"The service advisor leaves a lot on the table... not happy. My car was ready, and yet I had to wait over 20 min longer. I went up to the counter after I saw my car was ready and was told he would be with me soon. I was sitting in the waiting area and recieved a phone call that I would be sent a link for payment... what, no personal service? The worst part... I waited another 12 minutes only to still not get the link. I finally got to the counter and they didn't have my paperwork ready... no apology, nothing.... no one talked to me about my car.. no one thanked me for coming in... Unbelievable. I walked out to my car and the complimentary car wash... a... not.. more like they sprayed my car with water... it was still very dirty. This was absolutely the worst service I have had."
"Great staff, great service! Doug, a service representative, was very helpful and informative in getting the repairs I needed done. I love the new facility, and will continue to use Jim Ellis if I need any further work and repairs."
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