Bank of America (with Drive-thru ATM)

"Can not get ahold of anyone when you call and leaving a voicemail is not an option. The app also messes up and is little to no help"

"Bad place for business accounts, wants to hold deposits for 7 days to prove your relationship with them. No I don’t there are multiple banks around. Sorry account closed."

"Ripped or damaged bills.... this is how they help now. Apparently BOA doesn't want the inconvenience of helping the average person anymore. Gave me a handout and told me to deal with the Department of Treasury myself. If they can't profit off it...."

"Arrived at the bank about 3:30 due to not being able to complete a transaction online or on the app (transaction limit). The lady at the door was very nice and took my name and said it would be a little wait, which I expected due to the lateness of the day. About ten minutes later, a young man came and we went into his office and went right to work. I apologized for the time due to it being almost 4:00, but he couldn't have been more pleasant about it. The only thing that I noticed that was concerning was the location. It being downtown and on the corner, it was kind of tight, but this was the first time at a branch in a long time, so it was no big deal. I have been a BOA customer for 17 years, and will continue to be one. Thanks to the very nice employees for your help. BTW, while I was waiting, I noticed that the tellers were very nice to the customers and the line moved quickly."

"This location has very good people working here. I only had a short wait to get service. The lady was very helpful and professional and courteous. Helped me get my change of address and information on my account that I was looking for. I just wish Bank of America had locations in Alabama so I wouldn't have to drive so far."