The UPS Store

"I don’t want to make a bad review but the lady customer service seem she doesn’t want to work there, how come the company want to hire a person like that?? Not friendly and cold?? she should work in back office NOT frontliner! Better you print the label at home otherwise they charge you! not really pleasent experience in this store!!!!"

"Do not trust this store. chose a 2 day delivery to find out package would not be delivered until 5 days later"

"The guys at this location are really helpful. All polite and don't mind helping me out due to my disability, etc. My only complaint is how pricey it gets anytime I need a box or shipping bag for something, UPS could do better in that respect. Highly recommend this location, tho."

"I was blessed to have been helped by Kyle. I just needed to drop off a package that had a prepaid label. He was very nice as he greeted me and apologetic that the store had so many packages on the counter. You can tell they were busy earlier and working very hard."

"Stay away from this store. I went to this store to ship a package and paid $202.00 for shipping and insurance and was told that my package will be delivered two days later. I was also told that I could start tracking my package the same day after 9:00 PM. I check on the status of my package the following day and the status read ‘label created’. I told myself to just give it a couple days and check again. I tried to track my package again 4 days later and the status read ‘label created’. At this point, I was irritated and called the store and I spoke to a store associate and was told that all packages are sent out daily before end of day and that my package was not in the store and he couldn’t tell me what had happened to my package. I was told by the same associate to call the UPS corporate office and explain what happened. So, I asked the store associate to provide me the phone number of the corporate office and was told that they don’t have the number. I asked the associate to get the store manager on the phone and I was told that the store manager is out and won’t be back for another 4 days. This associate also told me to email the store because the manager would most likely respond. I emailed the store and never heard anything. I called the corporate office and could not get a hold of anyone. Long story short, a week later my wife went to the store and come to find out my package was still seating in the corner of this store and none of store associates knew why. My wife had asked the store associate to call the store manager and the store manager did want to cooperate or provide an explanation of why the package was seating in the store for a week and no one called or informed us about the status of our package. We ended up taking our package to FedEx and we were able to successfully ship our package."