DICK'S Sporting Goods

"Dave and Ryan in the golf shop deserve all the praise. They work diligently and effortlessly to provide a high quality service. I won’t be taking my clubs anywhere else if they need some work. From club repairs to fittings… They will take care of you every time!"

"Just brought my 5 month old in to pick up an online order super quick. Thought we’d be in and out. Just thought it was weird that there was one staff member working one register and 3 other staff members (girls, one had a braid ponytail) glued to their phones next to the registers while I held my son and waited in line. There was no one behind me—I’m not sure why one of them couldn’t have grabbed my online order in the 30 seconds it took once I was helped. When I was walking out, I actually saw a mom with like 4 kids trying to get one of the staff member’s attention and it’s like they couldn’t even look up from their phones to attend to her. Haven’t seen that in a store like Dick’s before!"

"Great store and very friendly staff. We came to the store in the morning of September 9th. We were treated as we entered the store. They were very nice to our two children. The young man working in the golf section was extremely nice, professional, and knowledgeable. He explains their options for reshafting and other services they offered."

"I ordered a couple of pairs of workout pants for my husband and several different colors. I placed the order online to pick up in store to get a text message. Five minutes later that my order was canceled. I was just in your store a day ago and you had so many on the shelf that they were sticking out in that size so I find it hard to believe that you have zero of them in stock like I was told on the phone I can understand one color but every single color. So I decided to take a drive over and they have every pair of shorts that I ordered in the color I’m looking for I guess we’re just lazy and didn’t want to fulfill the order. Maybe I’ll take my business to academy sport where they’ll fill my order instead of canceling it"

"Several items placed in same stack marked one price, rings up another. Manager doesn't care and ignores questions about it. Took 3 times to the register to get an item. This was not a misplaced item by another customer; several under the price tag on two similar items (one on an endcap and another in regular aisle). Note the pics attached...On the 1st pic there was a 3rd one there as well but its at the register on one of my trips. The 2nd picture...the item on the front is the exact item as the two behind it, its just turned around so I could read the back of the box."