The UPS Store

"We needed some design assistance with items we needed printed and the team was super helpful. Mills helped us in a pinch and followed up to make sure we had everything we needed for the final product to be completed in the timeframe we needed!"

"Mills went above and beyond to ensure I was satisfied with my invitations. They look beautiful, and the quality is as great as higher priced online retailers like minted! Will use this UPS location from now on. Thank you!"

"Staff is great! Mills has printed 2 diff projects for me & has done an amazing job. He took my cell phone pict & helped turned them into 3 large panels for an artistic piece that we needed fast for a cabin renovation. He also did a great job for me on baby shower invitations and welcome sign. The staff there has always been nice and very helpful. I highly recommend. Thx, Mills & all staff!"

"I visited the UPS Store 430 to print an Amazon return label for a damaged product I received due to no fault of my own, a service that should be both straightforward and reasonably priced. However, to my shock, the staff at UPS Store 430 attempted to charge me for printing a simple prepaid return label, which, in my understanding, should be a basic and complimentary service. This attempt to exploit customers for such a routine and essential service is unacceptable. I believe it is unethical for a UPS store to attempt to profit from customers who are already inconvenienced by the need to return a product. I expected better from a company with the reputation of UPS and am appalled by the lack of customer-centric values demonstrated by UPS Store 430. This experience has not only left a sour taste in my mouth but also compelled me to reconsider utilizing UPS services in the future. Amazon sends defective product. Amazon send you UPS shipping label to return. UPS want to charge you to print the label. I thought Amazon and UPS have some kind of partnership going. Seems more like collusion. Employees lack the common sense to make exception/s. Ask for the contact information for a district manager but was denied stating that information is not available to the public. STOP nickel and diming people. EDIT: I noticed in their reply they blatantly lied about expecting to package for free. There was nothing there to package. Packaging was already done."

"We so appreciate the excellent customer service and friendly smile we receive from “Q” every time we visit UPS on W. Crossville Road in Roswell Georgia! His dedication to customer satisfaction is evident and UPS is blessed to have him there!"