Marco's Pizza

"When I WAS Able to Walk Three years ago, I did Pick up an Order. The Restaurant Inside is Visibly Comfy and Warm. BUTT! Let Me Tell You how Wonderful Marco's Staff, Cuisine AND Delivery Service Is! Their Staff is Awesome. I Am in Love with Their Wings! I Order Wings and Chef Salad from Marco's Every Month, without Fail... Try Them, You'll See!"

"Had an issue with my order. Once it was delivered via Uber eats, we ordered boneless wings and we were delivered regular wings. I called to see if we could come pick up the boneless wings since we were sent regular wings by mistake, and was told they were out of boneless wings, which is why they just sent me regular ones instead. I was able to talk to the manager and he said that since they aren’t allowed to call me when the order through Uber eats, they had no way to let me know, which I totally understand. He said the only thing I can do is go through Uber eats to get a credit. I went to ask him another question and he quickly said “sorry about that, nothing we can do, bye” and hung up on me. I truly understand that there are some things they can’t control when ordering through a third-party delivery service, however, he was truly rude, and I cannot believe he hung up on me in that manner. I would also like to point out that we live less than 4 miles away from the store, and their system always says they can’t deliver to us because we are out of their delivery area, so I have no other way to get delivery other than a third-party service."

"Did carry out pizza and they were over 20 minutes behind when it was supposed to be ready. Their food is good but the operations could use some improvements. It is also fitting that when trying to use the feedback form Marcos points to in their reply to this review, the website automatically starts a new order and does not give me any method for providing feedback. You guys have to get your web stuff straight."

"After they delivered our pizza wrong, i got an almost $5 refund, the delivery fee, for bringing the wrong pizza pack to get the pizza we ordered (picky kids) and got half a pizza without cheese. We prefer the Wade green location but this is the only location that delivers. We will definitely plan our busy pizza nights out better to get it from the location that makes better pizza & gets orders right. They should also probably hire “managers” that aren’t high school boys."

"Absolutely terrible! I ordered here a month ago, my order was 2hours late! When I called they said the manager would deliver my order personally. Order was delivered. They said they were short staffed so I gave them the benefit of the doubt and ordered again a month later for delivery at 9:00 pm and at 9:30, no delivery. I call to check status and I was told my order is leaving the store now. 9:50 order delivered, but no bags just stacked on my front deck. I called the store because the pizza box was wet and clearly something was spilled and everything was cold and spoke to Kyle (the manager). Explained the situation and he said he spoke to his GM (Laurie Stezen) was what I was told and my order would be refunded. Not the point, but thanks Kyle. However, during this conversation no mention of hold on let me speak with my manager just silence, I thought he hung up on me. Just poor management, if after a month you are still having the same issues… get it together Marcos! I will not be ordering from this store again! Awful service! I did not eat this food and had to go out and get food elsewhere. Absolutely disgusting-IMO I would not order food from this establishment."