RENT-2-OWN Louisa

"I am currently renting to own a gaming computer, and have for a few months now. I must say in terms of Rent 2 Owns they offer the BEST gaming computers. They actually offer some decent gaming rigs and you can compare them to all the other rent 2 own stores and they do offer much better gaming PCs. Your obviously going to pay a ridiculous price for everything after it is all said and done but that is the general nature of rent 2 own stores so you can't really complain about that. They definitely are going to make money off of you. None of this I have a problem with, I know what I signed up for. The problem I have is with the payments.. Before they would order my gaming pc I had to come in and put money on my account, which is fine I put $100 on my account so they can order it. It actually came in really quick within a week. No issues so far. When you create your account you have to show your paystubs for which I did. The problem is they have yet to still fix my payments correctly. They started by putting me weekly payments (I get paid bi-weekly). I call after that first payment and they "fix" it. They don't fix it though. It's still an on going issue now. I'm paying late fees because they NEVER have set my payments up correctly. I've contacted them a few times because they will try and bully you and will hound you over your payment even though I try and explain to them that I don't get paid until.. whatever date. They tell me to just let them know when I pay it and contact them back and they will get it worked out. I contact them after I was paid and paid my payment and then I'm told I will need to pay the difference to get the payment pushed back correctly. The payment they never had correct in the first place.. I have no issue paying. I always pay online because I don't want to deal with them but I constantly get hounded and bullied into paying my payment that was never setup correctly to begin with. BUT HEY! If you want to get your payment correct that we never had correct to begin with you need to give us more money.. of course. MORE MONEY. I have no issue losing my butt on my gaming rig, like I said I KNEW what I signed up for. I do not appreciate them hounding me and trying to bully me into paying when they NEVER have had my payments setup correctly to begin with.. I've told them before when they text me I don't get paid until this date.. They just say well your gonna have to pay up until at least this week or whatever. So I'm just paying late fees all the time because they can't figure out my paycheck dates even after me giving them the exact dates for my paydays for the next 6 months and even offering them my paystubs. I like the gaming computer. I hate the hounding and the bullying to try and collect payment. I literally pay EVERY payday online. They would NEVER even have to hear from me if it was setup correctly.. I do not recommend purchasing from RENT-2-OWN. I always pay on my paydays no issues but hey, I keep paying late fees.. UPDATE: Returned the gaming computer in November 2023. Will not be using this company again."

"If you guys want anything at a good price and customer service I recommend you call mr Shawn selvage customer service so good he even brought a gaming pc to my house after he was done clocked out from work I promise you won’t find no Better service than that this place especially mr selvage deserves 5 stars"

"Hands down the best place to go! Costumer service is always amazing everyone knows you by name and makes you feel like family!"

"Absolutely some of the best customer service! So happy I chose to take my business here!!"