The UPS Store 2789 East State Street, Salem, OH 44460

"Amazing service always a pleasant experience they make things easy for you the owners are awesome and every employee is kind and courteous I visit frequently."

"Wouldn’t notarize my paper because it was “appointment only” and because “it was past notary hours” (it was 6:00 and they close at 6:30). Online says walk is fine and nothing about notary hours. Haven’t had a problem with walk ins in any other ups notary I have been to."

"I go to this drop-off location at least once a week. Never once have I ever had a problem. In fact, nothing but fast and friendly service from everyone of the employees. As for the other bad reviews I’ve read on here… mirrors scare some people when they realize they’re the problem. Chances are they didn’t like what they heard because THEY in fact didn’t read the rules of return by either Amazon or the seller that they purchased from. Also, their grammar and punctuation reveals a lot about them as well. This place is 5-Star all day long."

"2023: I cannot say enough about these employees! I don’t mind coming in now! I am treated enthusiastic respect and they are quick! 2021: I hadn’t had problems until today. Did exactly as directed with my shipping instructions. The associate today was NOT patient. In a job like this especially at this time of year requires kindness and patience. Will choose another location for my future drop offs."

"I brought an Amazon return as it was shipped to my house (unpacked, it just had a sticker stuck on it with a tiny piece of plastic wrapping in the center) and they told me I couldn’t return it unless it was wrapped up completely with Saran Wrap and that I had to attach the packing label to it to return it. This is a nearly $200 car part that doesn’t fit my car and now I am severely inconvenienced trying to find a way to wrap this thing so maybe, just maybe I can get my money back to get the correct thing. I had to take it all of the way back home from the store to do so. Mind you the shipping directions from Amazon (of which I’ve read thoroughly twice over) says nothing about having to package the item, especially since it came without a package in the first place. This dilemma would’ve only been half as bad if the customer service wasn’t so atrocious."