EcigCharleston - West Ashley

"Nancy was amazing to work with! Super knowledgeable, friendly, and was able to help me get exactly what I needed! Thank you for excellent service!"

"From the time we stood outside, Elijah was extremely friendly and professional. He answered all of my questions and helped me to pick out the perfect product for my needs."

"These types of stores are everywhere these days. People my age used to call these "head shops." No idea why...But if you know what head shops are, this is what they evolved into. Anyways. This place has a more unique and frankly professional and knowledgeable approach than most. Very clean, open, designed little shop. It manages to have a efficient use for products, plus a couple tables and chairs. Anthony was extremely helpful. I respect people who know what they are doing, and also keep current with this fast fluctuating type of business. As I said there are many such stores now. But this place was different. I would recommend this place over most I frequent. I believe there is a sister store by Bees Ferry Rd. Same people run that this store, so I suspect it is similarly exceptional. Bottom line. Probably the nicest little vape shop in town. Peace n love."

"Really disappointed with this place. Was pretty excited to find a shop so close to my house. I bought an Urb disposable device from here (which I’ve been using for a while now and have never had an issue with any Urb vape). Normally pay $39.99 for these always, Ecig retailed this at $65. I thought it was a lot more than what Im used to paying but due to how close the location of the shop is to me, I decided I’d give them a chance. I didn’t open my device right away, waited 2 weeks cause I was still finishing up another one. (This I can take responsibility for) but I stored my vape, still in its originally packaging in my room, away from heat and sunlight. When I opened my device, two weeks later it was hard to hit. When I finally got airflow, it oozed hot wax at me and emptied just about half of the little tank. The button never came back up and the wax burnt me pretty bad. I decided I go back in to tell them what happened and pretty much was told that there was nothing that could be done to help me and instructed I come back to talk to the manager about it. During my time waiting to talk to someone, another customer (who was smarter than me) purchased and opened what was another faulty device. Luckily, he was able to have his device replaced but not without first consulting the manager whom was not present by phone. This is pretty awful customer service. I haven’t had an experience ever where I was expected to keep my defected purchase of anything anywhere. Let’s see how my experience with the manager goes tomorrow."

"This place was awesome! I have visited twice now, and being someone who has vaped since the Mystart revolver days, it's nice to see that there is still some knowledgeable employees on vaping products. Caleb was such a big help in coming up to the times with choosing what vape would last me all day, and explaining all the benefits of each device. Very professional and patient, he ensured my needs were met. Will definitely be visiting again. Thanks Caleb for being you!"