The UPS Store 20 Towne Drive, Bluffton, SC 29910

"Unfriendly. Associate(s) barely opened their mouth(s). I don't expect cartwheels but sheesh! 2 stars only because I didn't have to wait"

"I see that many people have had a negative experience. I think it is fair to say that it’s like that in many establishments like this. We went in with an amazon return. Found the self service. It was the easiest thing since sliding a loaf of bread. I want to say we did receive a greeting and I know we received one when we left because I made eye contact with the young adult. The only I had, which is silly, was no clear direction where to place the package I scanned in. We just kind of turned around and placed it where we thought it should go and waited to be yelled at lol. But no correction came so I guess we were right. We will return to this store just for the self service portion!"

"If I could have put 0 stars I would have. The entire staff had nothing but attitude and not helpful at all. If they hate their jobs that much, then they should go find a new one. This is the second time I've come to this location and gotten the same energy, nothing but negativity. Your in customer service, it's your job to service, it's sad when I have to go to a different location just to get better service. Pathetic."

"Staff seem to really not want to be here. Every time I come in, not a single person looks up or acknowledges incoming patrons to indicate that that are free to assist: most recently, I walked in and there were two associates the counter staring at the computer screen. When one looked up, I was waved over, and the entire exchange occurred in silence. I understand that being at work isn’t always where you want to be, but I will go out of my way from now on to go to other locations where I have more faith that my parcels will be handled promptly and effectively."

"Here’s my follow up to my previous review: The people associated with this store, including UPS, should be embarrassed and ashamed. A bunch a rude and miserable people who go out of their way to be unpleasant. Absolutely pathetic. If there was some way to give a “negative” star, I guarantee this place would have less than a 1.0 rating. Great job, team! You’re a shining example of absolute failure. The lack of customer service skills that the employees of this store exhibit never ceases to amaze me. From straight up rude to completely disengaged, you never know what you’ll get. I’d normally say it’s this new generation of entitled workers, but even the older staff act like they’re doing you a favor by scanning your prepaid package. It’s sad that you get better service when you drop off at a CVS or the like. Whoever manages this location needs a 101 class in common courtesy."