Hilton Garden Inn Westbury

"The Breakfast was amazing room was clean. The staff amazing.. The hotel needs an upgrade badly. The staff meets Hilton standards. The physical building does not. I would like to see a sign posted a for the cost of breakfast 16.00 + regular breakfast $10.00 Go to breakfast Sherda will asking you are Diamond member then you get $10.00 off. Gives you warm and fuzzy feeling first thing in the morning;) I only stay in Hilton hotels when I can. I am loyal member of the brand. Awesome group of people who work here they deserve an upgrade."

"The room I had was ok. The door lock was broken and I had to change rooms. It was discounted but felt like I should not have been charged at all. The staff was amazing. The asst manager, the waitress at breakfast, maintenance and housekeeping was on point. Visiting from the south to NY often leaves a lot to be desired, but we we greeted with warm hospitality. I will be staying here when we travel that way again in April."

"So I've stayed at this particular Hilton a few times every single time there's been some unfixable problem. Last time I stayed there. They were supposed to comp me a day. Unfortunately, it Was still fully charged to my credit card. Speaking of credit cards every time I've been there. The deposit changes depending on who you're dealing with. It could be $50 on a credit card or it could be 3 or $400 on the credit card. Now when it comes to service, I got mixed emotions because the girls that work there during the day and early evening at the front desk are gorgeous and delightfully friendly.. However if you call at night I would liken it to trying to talk your way out of a DUI. the guys that work at night are very short and or rude. The restaurant is only open 6 days a week. And only until 10 PM. Also, for some reason, the bar closes at 10 PM which makes no sense other than they just have Bartenders, that wont-work. Should be closed at 2am earliest. But what I will say is my biggest problem that I have with this particular location is the real slap in the face. Is when you go downstairs at night time. There's just a whole bunch of people hanging out in the lobby at night. And I come to find out that while they're charging me nearly 200+ dollars a day for my room. There is whole families of homeless people living there for free, and they hang out in the lobby when they think most of the paying customers are asleep..."

"Hotel was in a nice location. I was in room 440 and ended up with a Jr Suite which was nice, but my bed wasn’t made up after the first night. I only spent 2 nights. They should make the lighting in the bathroom a little more brighter too. Other than that, it was a nice stay. I was able to run up and down Old Country Road on both mornings, they have sidewalks which is convenient. I didn’t eat at the hotel, but it looked like the food was decent. There are many places to choose from for outside dining."

"Thank you for an amazing stay. I really enjoyed the hospitality, especially the hostess for breakfast ! And the cooks. Their personalities are the best. Sad that that hot tub was out of service the entire time I was there. However everything else was blessed. Location is great too. Not too far from shopping, food, walking trails etc. I felt very safe as a solo traveller."