Southdown Marketplace - West Islip, NY

"Came here to pick up some produce and some cookies. Struggled to find tomatoes because most of the packages were moldy. Managed to find a decent package but the quality wasn't great. Had a similar issue with strawberries. And I came home with chocolate rugelach and discovered the whole package was moldy. I should've looked more closely! Check all your purchases carefully if you do shop here. Food clearly doesn't move quickly off the shelves and they seemingly can't be bothered to sort through what's expired. Absolutely will not be returning."

"I love the concept of this place, the food is good but not great. I think if they were busier it would be better. Lots of choices but a couple times I got food that was chewy or slightly out dated. I keep trying though."

"Went today for the first time and was supper disappointed. This was $123. They had a great selection of prepared food. But I was shocked that veggies and a couple of other things costs this much. I won’t be going back"

"Loved Southdown when they first opened and the months following. However my wife and I have experienced a steady decline in a couple of areas past few months. Especially their vegetables, lettuce and some chicken on skewers. Mold appearing a few times on newly purchased oranges and most recently the vine tomato’s. We shared our disappointment with their team and management prior. Where I come from that’s what you do, you give one another a chance to fix. However for what ever reason the decline continues in my opinion. Maybe it’s where they getting their product, possibly some on site storage issues or some are not examining properly prior to placing product out. Have to share they definitely have some of the most courteous and helpful team members whom are always willing to step up. Southdown for me is also extremely convenient to get to. It’s a shame this is happening. The other day I noticed as I left in my vehicle that their back door was opened and (what appeared to be, not positive) fruit boxes on shelves. They also had oranges and apples in wood cart in front photo take. Maybe temperature issues etc I don’t know but something is up. Wish them the best will give a few months and head back to them."

"Holy Moldy this place... Being from Huntington, I'm very familiar with Southdown Marketplace - the original. Having a BBQ to visit on the south shore I figured I'd stop in to their new location for some salads to bring. The store is setup so the bakery and deli departments are when you walk in, fresh produce on the other side of the front and 7 rows in the back with the refrigeration units along the walls. The A/C is not properly configured so everything in those 7 rows that can grow mold, does. It was absolutely disgusting seeing condensation on jars in even the most inner rows. It makes you wonder how long your fresh produce is going to last. What was particularly odd, is with COVID-19; everywhere you go, near the entrance is some form of hand sanitizer. Here there is a push jar by the entrance door that I used, but it's filled with soap and no sink to wash it off until you visit the pizza place next door. Not a single wipe to be found in the store. So I was forced to walk around with dried soap on my hands the entire time. As the other reviewers mentioned, this place is expensive. And I knew that going in. But this is not worth the added cost."