Walgreens

"I was really surprised by that bad behaviour of the sales people representing Walgreen Brand"

"The manager is very rude, I wanted her to explain to me why one of my coupons wasn't working, but since they called her, she came saying things like why do people use the coupon ashhhh...."

"Wait line to pay is a struggle most of the time as there is only one cashier, rarely two. Recently, a pretty big line formed due to the only cashier at the time having to spend some time with a costumer; I was the next on line and had been patiently waiting for some good 7-10 mins. Then another cashier opened up on another side and I did not notice them calling the next on line as I was on a phone call until the customers behind me told me so. I apologized for my lack of attention, but it bothered me greatly that this new cashier was rolling their eyes at me when I started walking towards them, and then was also not paying attention to the sale as they asked me for my phone number or rewards card twice when I had told them I did not have one right after they asked for it and actively skipped it on the screen. I understand I did not respond right away, but I had been waiting for long and was pretty chill about it; thus, I believe that due to those 5 seconds I wasted, I did not deserve to be looked at contemptuously."

"The worst staff in Queens.. I called to see if they had Luvs size 6 (so I wouldn’t have to make the trip for no reason since they never have anything on the shelves) the first time I spoke to someone she said she’ll go check and put me on hold, second person I spoke to after I got off hold said she’ll check for me also so she placed me on hold again, the same woman comes back minutes later saying “Walgreens, how may I help you” and for the third time I asked if they had Luvs size 6 and the lady lied saying I hung up and no they didn’t have it. Didn’t hang up, first of all… and second of all I had a feeling she was lying so I went any way. And of course she was lying. Terrible staff throw them all away for the sake of my community"

"I arrived at the store at 10:40, 20 minutes before the store closes. As I was walking in I was told by a worker that the store was closed. When I asked what time the store closes, she rudely replied, “Now”. When I told her their store doesn’t close for 20 minutes, she again rudely replied l, “we’re closed now”, we only have two workers. Mind you there were only 2 customers in the store. I proceeded to enter the store and she told me, “I’m gonna tell him not to cash you out.” I proceeded to shop and got to the register around 10:45 and was told, “I can’t cash you out.” I asked why and was told it was because the worker told me the store was closed and I still entered. From then I basically had to beg them to allow me to pay for a birthday card and gift bag for my wife. I’ve never experienced something so unprofessional in my life."