CVS

"CVS Pharmacy on Terry Road in Smithtown is fabulous. The staff there is excellent. They always go above and beyond. They run that place like a tight ship. Jake is amazing along with the others. I feel like I’m going to a mom & pop pharmacy."

"The pharmacist-Mr. Manjot Singh who first identified himself by the name “Bruce” is one of the most incompetent pharmacist/people you will ever professionally encounter! I was on the phone for approximately an hour while he blatantly lied and made statements that deviated from the truth. I was left without medication for days. Horrible service! I was given inaccurate information about prescription medication that was not filled correctly. Customers had to wait in long lines while Mr. Manjot Singh (Bruce) Was on his phone! Horrible service!"

"Disgusting. Went there for some vaccinations and was seated in a filthy area littered with used alcohol wipes, band aid wrappers, empty band aid boxes and other assorted garbage on the floor. It looked like a crazed raccoon had visited. Plus a lidless hazmat disposal container was set right next to the chair designated for patrons. It was full of used needles. The pharmacist dropped an unsheathed band aid on the dirty carpet and then attempted to put it on me after administering the injection. I told him not to, got up, and left without a bandage. Will never set foot in here again, and will avoid all CVS stores when possible."

"I have been using CVS as a pharmacy for well over 15 years. After recently moving I began using the 111 Terry Road location in Smithtown. Hands down, the best pharmacy staff I've ever experienced. They are kind, helpful and will go above and beyond to help you when it comes to sorting out any pharmacy issue. On top of this, they have the best personalities and ALWAYS greet you with a smile. While not necessary, it doesn't hurt that they all have great senses of humor and clearly enjoy working together."

"Zero stars - as per the pharmacy, “there’s a national shortage” - call your son’s pediatrician to change his whole prescription because “no pharmacy on LI has this medicine.” Meanwhile, two minutes down the road, at Walgreen’s on Smithtown Bypass, it’s fully stocked with Amoxicillin (bubble gum flavor!). You’ll get it in 10 minutes or less. I will not even address the customer experience or the names of all involved because they did not have name tags. Which, I may add, is a regulatory violation. Save yourself, family, and loved one the hassle/grief and go to Walgreen’s. CVS Corporate, if you really care about your reputation, please hire appropriate and professional staff."