VCA East Meadow Animal Hospital

"Very caring doctors and staff. They took great care of my 19 year old dog. Nobody has ever held him without him crying but they were able to make him comfortable ."

"We had been taking our pets here for years and were pleased with the care Dr. Yohay and the other doctors provided. However, today we had a terrible experience. We arrived two minutes late for our appointment (that we had booked weeks in advance), and the young lady at the front desk said since we were late we would have to wait until after other appointments were seen. She claimed we were seven minutes late and that their policy was anyone more than five minutes late would have to wait. She said it could be up to an hour wait - even though we were the only ones there. I said this was unacceptable and that we should be next, but she said she was going to take several other appointments - people who hadn't arrived yet - first! No compassion or understanding whatsoever! They could have easily taken us next but wanted to enforce some ridiculously rigid policy to prove a point. They just lost a customer who had been with them for years. Terrible customer service. Stay away."

"Our dog has been a patient here since she was born 15 years ago. In the past 14 years, VCA East Meadow had been absolutely stellar. Never would we have dreamed we would have the need to abruptly move our poor sweet senior dog because of the level of compassion this place has for animals has DISAPPEARED. For her safety, & we suggest yours especially if you have a senior pup-MOVE TO ANY BOND VET. I have never had this office refuse same day sick appointments. The secretary said they have never offered that at their office. ARE YOU ON DRUGS?! A 15 yr old dog can’t be left on the curb for DAYS with a raving UTI & stomach infection with no date in site for an opening. Absolutely ridiculous. What is even funnier is we never had this problem EVER. We’d call, they’d get her in. That is no more. I just saw a review from 2 months ago where they helped someone with a walk in urgent pet health issue. Why them & not my poor Molly. You should treat EVERY CUSTOMER EQUALLY. Bond Vet (many LI locations) offers TELEHEALTH for pups. $89 visit & $60 meds all in. Thank GOD our dog is on the mend. I did everything online. Same visit at VCA East Meadow costs us near $500 every time. Don’t walk, RUN from this place. They put senior pets lives (& 15 year clients!) in jeopardy. An absolute shame……….."

"My usual vet didn’t have time for us when my dog was sick, so I came across this animal hospital and i’m so glad I did! Dr. Chen and the rest of the staff were so accommodating and sweet. It didn’t feel like the diagnoses and treatments offered to us were a money grab like it often does. Very happy with my experience here."

"Amazing team here, have been bringing my families dogs to them for a very long time now. These vets don’t do what they do for money, they come in every day for their passion and genuine care of making our pets feel better and get back to loving life. Extremely grateful to have such an amazing place to bring my pups!"