Pet World

"I am extremely disgusted walking into this store seeing what kind of condition the puppies are in that they are selling for thousands of dollars. A very tiny chihuahua was on display in a small play pen with nothing but a tiny little mat to rest on. The puppy was petrified, cold and posted for 2,800. That screams puppy mill at that price. As I continued to walk around the store I came across several puppies in the smallest glass displays. All of them looked depressed. That is no quality of life for an innocent pup. On top of that, multiple dogs had poop in their “kennels”. The “kennels” looked uncomfortable for the pups to even lay on. They had an all white husky that was too big for his “kennel”. Two shitzus that were poorly groomed. The one looked like it was hot and was trying to cool down in this small space. The cocker spaniel was probably the saddest Looking pup there. Everything about this experience was horrible. Even the workers were very unfriendly and truly had no passion for caring for animals. To state it’s a “ family owned “ place then observe dogs in that condition says a lot about the ownership group. I had just come from an adoption event with shelter rescues who were desperately looking for their furever homes and it’s unfortunately that innocent puppies were being sold for outrages amount just a pet store over. This company should be banned from selling dogs and should focus on all the dogs who need homes throughout shelters instead of continuing to be apart of the over overpopulation of us animals in Monroe county."

"This is my go to pet store for all my reptile and gerbil needs. I love the prices and selection and not to mention the fantastic customer service. I would also say they have the most impressive selection of tropical fish."

"Upon entering to buy a fish…one couldn’t help but to be surprised to see the puppies in their little glass viewing cages. We soon realized…not to judge a book by it’s cover. We as a family…fell in love with a little doxie pup. We went in for a fish and left (a few days later) with a healthy little puppy. I can’t say enough about the amazing team and their thoroughness In the purchasing process. I went in thinking one thing and left with an immense respect for the team at Pet World. They truly care about all of the pets and their well being….they also care about educating the families purchasing. They take great care in educating you to understand (and feel comfortable with) all aspects of the puppy purchasing journey. I was able to ask any questions and they were happy to answer. Our little puppy couldn’t be more friendly and healthy….he was very loved and well taken care of while there…and we feel so Very blessed to be able to call him ours. I would highly recommend Pet World and can’t thank them enough for going above and beyond for our family (and puppy)."

"I buy most, if not all, of my supplies here. If you're worried about something in regards to your pet, do not hesitate to ask the staff questions. They're VERY knowledgeable and love what they do."

"This store had come highly recommended by some friends of mine. The store has a great selection of fish - salt and fresh - as well as supplies. The staff are friendly and knowledgeable and I'll probably keep coming back. My only concern, as someone who has never shopped here before, are the several dead fish in various tanks. One had been mostly fed on by the shrimp - at least you know the shrimp eat well! Anyway, I know fish die just like any other animal, but as pet shop keepers I would think there'd be a certain standard of care that would be upheld. It's very discouraging to see deceased fish left uncared for with other live fish - as far as I understand it existing in the same environment as dead fish can be very stressful for the live fish, as well as harm the overall chemical balance of the tank. Because I was told by reliable friends to trust this store I did ultimately buy some fish, and the chat with the staff person I had did lift my spirits a bit. So I suppose we'll see how things work out and perhaps I'll update my review later."