Tom Kernan - State Farm Insurance Agent 3221 Chili Avenue, Rochester, NY 14624

"Alex Shoemaker was totally awesome in handling all of our insurance needs and in answering all of our questions. His professionalism and response time were second to none! The Tom Kernan Agency and especially Alex are highly recommended!"

"I've been using them for about 30 years. Always friendly and helpful. Rates haven't changed drastically. The office is a converted residence and it is well taken care of. The people are what makes the office good to work with. I have shopped around before, but State Farm is usually pretty close, so I have elected to stay with them. Parking can be a little tight, but manageable."

"I haven been a customer for over 20 years and have been beyond satisfied. Because of the outstanding service I have encouraged family members and friends to seek out Tom from needs ranging from home owners to auto and even rental coverage. Every call to the office is handled professionally and always followed through on. If you want personal service from a family run agency you simply will not find better! Thank you all at the agency for your dedication!"

"I have been with this insurance agent since I started driving in 1995. I have always been satisfied. The claims for vehicle and home are handled quickly and easily. The people that work at this location are fabulous. The employee retention is amazing so I can only assume they treat their employees just as good as the customers. They are always there with extra reminders for me and making sure I have things up to date and how I want them. I just realized today that I had never made a Google review for them and since they exceed my expectations I felt it needed to be shared."

"I would give more than a 5 star review if I could. Alex is fantastic to work with, very friendly, professional, and promptly replies to all emails and questions. So glad we left the green lizard to come to a reputable and caring team at State Farm!"