ImageCare Latham
6 Wellness Way, Latham, NY 12110
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM
Photos
Location & Phone number
West Entrance, 6 Wellness Wy Suite G06, Latham, NY 12110, United States
About the Business
ImageCare Latham is a leading health institution located at 6 Wellness Way in Latham, New York. With a focus on providing top-quality imaging services, our facility offers state-of-the-art technology and a team of expert healthcare professionals dedicated to ensuring accurate and timely results. Whether you're in need of an MRI, CT scan, X-ray, or other imaging services, ImageCare Latham is committed to delivering exceptional care in a comfortable and welcoming environment. Trust us with your health needs and experience the difference at ImageCare Latham.
Reviews
"They were super helpful and nice, and the appointment was easy to get. Once on-site they were efficient and organized and there was zero wait - and that included getting a CD with images. Paying out of pocket without insurance was less than half of what across the border in MA would have been. Definitely the way to go if you have a high deductible plan."
"Absolutely inefficient and poor communication. After receiving constant text messages and calls ( more than 3 or 4 a week)about how walk-ins were welcome and that the Image care center was open on weekends, I decided to give them a try and made the drive out to Latham. Only to find that the Image center was closed and that they did not do mammograms over the weekend. Did the people who kept calling even look at my script to verify what the order was for? So frustrating and a complete waste of my time."
"The front desk people are super sweet and accommodating, but I did have an issue with the ultrasound tech. She was very passive aggressive and came off as pretty rude to me, not saying that she didn’t have knowledge, but she wasn’t a doctor. She was an ultrasound tech and talked too me like she was a doctor & knew everything. I had a great experience with them in the past but i wouldn’t go back to this imaging place again."
"Verification of a patient takes all of 20 seconds at most. Last name and DOB and maybe last four of the social security number. Inadvertently image care reported to my referring physician that I canceled ALL imaging on a specific day. This was absolutely incorrect. I am now having to spend more time at a different facility because a customer service rep failed to identify the patient on the phone. People need to slow down and pay attention to detail. I work with patients everyday."
"The staff are always wonderful once you are there, but this practice never, ever answers the phone. No answer if you select the correct choice for a scan. No response if you press 0 for the operator. Nobody answers. And usually, I have to leave messages 3 times for anyone to even call back. They direct you to their patient portal, but if they mean the Community Care Physicians portal, ImageCare is not even in the providers list, so you can't add them to your list, which means you can't message them or make an appointment."
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