Eastside Medical Supply
2210 Monroe Avenue, Rochester, NY 14618
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Eastside Medical Supply is a one-stop shop for all your health and medical supply needs. Located at 2210 Monroe Avenue in Rochester, New York, this institution offers a wide range of products including medical equipment, supplies, and footwear. Whether you are in need of mobility aids, wound care products, or diabetic shoes, Eastside Medical Supply has you covered. Their knowledgeable staff is dedicated to providing top-notch customer service and helping you find the right products to meet your specific needs. Visit Eastside Medical Supply today for all your health and medical supply needs.
Reviews
"When I went to Eastside in person a couple months ago, I had a pleasant experience. However, when I called back recently to follow up and complete my purchase, I didn’t have a great experience. The person I spoke with used a frustrated tone and wasn’t very helpful answering the questions I had about insurance coverage. I felt pushed to order through them, despite not knowing if my insurance would cover it. It wasn’t a great customer service experience. I had more luck speaking directly with my insurance company and then working with Westside Medical Supply. They were really friendly and informative about my options!"
"Literally only putting one star so I can leave this comment, the blue haired broad that was in there was soooo unprofessional and rude. We went in with our 2 year old who had been in the vehicle all day and without a nap. Needless to say she was really cranky and somewhat misbehaving as she was throwing a bit of a tantrum, So the lady took it up on herself to be extremely rude and unprofessional. We were coming there to pick up a breast pump with our insurance, and because my partner had the audacity to ask about a pump that wasn't covered under our insurance the lady took it upon herself to be very rude and nasty about how our insurance wouldn't cover it. It wasn't what she said, it's how she said it."
"Friendly, knowledgeable, careful staff; fairly-priced rentals for things you didn't know you needed until that medical surprise happened. Five stars!"
"Thanks very much Eastside Medical Supply for the amazing service with our stair lift! We were in a real bind and needed one right away. Jeff came over the next morning and was very knowledgeable and helpful. He and his team got the stair lift installed a few days later. The lift is fantastic and makes my mom’s life so much better and safer. Thank you for being a reliable, honest and great company ! Five Stars!"
"Before I visited the store, I called to make sure they had the medical supplies I needed and the young lady was very helpful and very pleasant. When I got to the store the same sweet and helpful lady "Zakiyyah" instantly remembered our discussion earlier and not only walked me over to that department, but explained to me carefully what items are usually popular for my particular ailment? I kept apologizing for needing her assistance but she kept telling me "There's no need to apologize for anything, I'm here to help u and everything is fine!" I didn't get to interact with the other lady who was there, but she was also pleasant when assisting other customers as well? The store is very spacious and clean. They had everything I needed and I'm so happy I went there because having to repeatedly buy my supplies at Walmart(and their employees are no where near as helpful or even as kind)got to be more expensive than anything because the quantity/quality are not as upstanding and their prices are being raised more and more? Looking over my receipt, I paid less for certain things and a little bit more for others because they're in abundance and they're exactly what my doctor uses? Please give Eastside Medical a try because they're very professional and the lovely ppl who work there, don't rush u, they listen intently, and do whatever they can to help u? Please everybody, stay safe and take excellent care of urselves?"
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