Citymd Aftercare
1345 RXR Plaza, Uniondale, NY 11556
Location & Phone number
About the Business
CityMD Aftercare is a health institution located at 1345 RXR Plaza in Uniondale, New York. We offer comprehensive aftercare services to ensure that patients receive the necessary follow-up care after visiting CityMD urgent care centers. Our team of dedicated healthcare professionals is committed to providing high-quality and personalized care to help patients recover and stay healthy. At CityMD Aftercare, we prioritize the well-being of our patients and strive to help them achieve optimal health outcomes. Visit us today for top-notch aftercare services in a convenient location.
Reviews
"Was contacted by their "Aftercare" Dept ( both in writing and phone ) to contact them regarding a recent visit. Have called them back a few times, and no matter the time of day, when you call them back you will get the "we are experiencing an unusual amount of wait times" recording. Currently on hold for 45+ minutes...ARGH !!!"
"So today I spoke with a woman named Karen and she was amazing. She advocated for me and represented my needs to the aftercare doctor so he/she could truly understand my point of view. By doing so the MD understood and corrected my prescription. I am definitely grateful for the team!!! Ty"
"After care has yet to get me in touch with their referral teams. I feel like they give up on their patients. All i want to get is my referral but have constantly been placed on hold and have never gotten a call back. It's impossible to get in touch with the right person."
"Nomatter what they do do anything to help with pregnant ppl or any kind of illness they won’t help just don’t waste your time I been back and forth 30times otp and they don’t help with anything that they said they will help with I’ll show proof"
"Four phone calls and staff still cannot find my visit from yesterday. I call back and the representative who answered was impatient and rude, telling me I did not have a visit yesterday when I did in fact have a virtual visit. After I requested to speak to a supervisor, she told me that I didn’t need to speak to a supervisor because she already reached out to her supervisor and was told the same thing. I explained I still would like to speak to a supervisor and she still did not want to oblige my request. Unprofessional, impatient and rude aftercare staff every single time . I will never deal with city md again."
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