Lakeshore Eyecare

"Everyone is irritably and cranky. If you raise a concern based on personal experience and a long history (25 years) of using eyewear, they’ll tell you to go elsewhere. I will seriously consider returning to ANY other Sharma affiliated provider, as this is my second (of two) poor experiences with the name Sharma. However, the Hamburg location (optometry specific) was much friendlier, more accommodating, their inventory was far more pleasing and they cleaned up the mess created by the Irving, NY location."

"I had a eye doctor appointment this morning. I haven’t been feeling well, green mucous and drainage since I woke up. I keep hearing Covid is on the rise. I walk into a MEDICAL OFFICE. I see at least 5 employees, not one single mask. I go to check in, I ask for mask, because I am considered. I then ask if they can take my temperature. You would’ve thought I was terrorist, with a Fentanyl balloon. All the employees scattered. Man bun is running around I suppose looking for answers. So Clueless gets up, and goes into the an office. The Wicked Witch of the West comes out carrying Toto, petting her pooch. She says you have leave, come back when you test positive!!! Never saw this person before in my life. So I say, I would like to see your dog’s lis of vaccinations. Has he got his rabies shot, parvo, etc, etc. Do you wash your hands constantly. I think you are the wrong business sweetie. I have been a patient here for close to 40yrs. Today was absolutely crazy. When I left even though they are so afraid of me. NOT ONE SINGLE PERSON PUT A MASK ON!"

"Exceptional care and service! Dr Sharma perfumed my cataract surgeries and later eyelid procedures. He and his staff were extremely attentive and available for any questions I had. The results of all procedures were awesome! Highly recommend - several friends have has similar experiences - don’t hesitate to see Dr Vishal Sharma!!!"

"My father and I have both been going here for a few months and the receptionists are the reason we’re finding another eye doctor. The nurse Katie is phenomenal and so are both eye doctors. But the receptionist are snippy, rude and they don’t want to help you take care of things that are needed. Definitely do not recommend."

"Eyecare personnel seem to always be too busy or irritated. You feel like you are inconveniencing them. And good luck getting call backs for anything. Called several times for reorders for contacts. Receive the same “we will call you back shortly.” Received a call a month later asking if I still needed contacts after giving up and purchasing elsewhere. A MONTH! Received a junk apology and they will do “better.” Attempted for another reorder and yet again, no call back. It’s been a week so far. I wonder how long it will be this time. Ridiculous **Update** To finish off, I finally got a call back and had some contacts ordered. Received a call 2 days later my contacts were in. Got them and paid for them. Fast forward a week later, I received another call that my contacts were in. Apparently, they decided to order them twice. Not sure what is going on at this place but I will NOT be purchasing from this place again. **Update** It’s pretty bad when you can keep adding negatives. Received a call that I had an appointment with them, and confirmed the appointment. Called me 2 hours before saying that this appointment was not meant for me and I did not need to go. What exactly is going on over there?"