New Paltz Family Health Center
279 Main Street, New Paltz, NY 12561
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The New Paltz Family Health Center is a leading healthcare facility located at 279 Main Street in New Paltz, New York, United States. Our center provides comprehensive and compassionate care for individuals and families in the community. Our team of experienced healthcare professionals is dedicated to promoting wellness and improving the health of our patients. Whether you need routine check-ups, preventive care, or treatment for acute or chronic conditions, you can trust the New Paltz Family Health Center to provide personalized and high-quality care. Visit us today to experience excellence in healthcare.
Reviews
"Had an appointment for 9:30... I signed in at 9:15 and wasn't called until 9:45 after the nurse took my vitals and took me to my room I waited until 10:30 without anyone coming to check in. Horrible time maintance by the team and don't recommend this office."
"Both women at the front desk were very rude. The older woman was definitely worse, she not only cut me off while answering her questions but she did the same to other patients that came to check in. Both woman seem like they are bothered whenever someone walks in."
"I went to this office recommended by a friend. I like the doctor I saw but was pushed aside and made to sit in the parking lot for over an hour! Because I coughed. Forgot about me and I had to call to remind them I was there. Okay fine, I got over that THEN called because I have COVID and it was getting bad (turned into pneumonia). The nurse or person I spoke to gave me a nasty attitude and I never even heard back from the office. Ended up in the hospital during the weekend and will be switching offices once again. Hands down worst place ever."
"If you want any actual care and doctors/nurses to listen to you, go anywhere else but here. Can not express the amount of times I've had to fight just to be taken care of. The call center that makes the appointments is also consistently disrespectful and arrogant. One star is being too kind."
"Doctors are fine. Nurses are fine. Office staff is absolutely the worst I've ever experienced. No one answers phones. When you leave a callback number to avoid staying on hold for 30+ minutes (regardless of time of day or how busy they are) they never call you back. No matter what option you choose on the phone service it goes to the operator who will then either place you back in hold for another 30 minutes or tell you they will call you back, which they won't. Just scheduling an appointment is Sisyphean to the point where I'd rather just go the urgent care down the street anytime I'm ill."
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