Ross Eye Institute
235 Windward Road, Orchard Park, NY 14127
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The Ross Eye Institute, located at 235 Windward Road in Orchard Park, New York, is a premier institution for all your eye care needs. With three locations serving Buffalo and Western New York, our team of professional ophthalmologists, eye doctors, and vision care experts are dedicated to providing comprehensive and modern care using new technologies and innovative approaches. We are actively involved in research and education to develop the next generation of eye care professionals and improve outcomes for our patients.
From routine eye care to complex conditions and treatments, the Ross Eye Institute is committed to excellence in comprehensive eye care. Our team is actively engaged in research to treat, reverse, and prevent vision and ocular conditions and diseases. We offer a range of services, including eye exams, cataract surgery, glaucoma treatment, and more.
If you are experiencing vision issues such as presbyopia or need emergency eyecare, our team is here to help. We also offer educational events, such as the Distinguished Lectures in Vision Science Series, to keep our community informed about the latest advancements in eye care.
For those interested in research opportunities, we are currently accepting proposals for projects that aim to improve the understanding, diagnosis, or treatment of eye diseases. Additionally, we will be hosting a solar eclipse viewing event in Buffalo on April 8, 2024, with on-site emergency eyecare available for sun exposure.
Visit the Ross Eye Institute today for all your eye care needs and experience the tradition of excellence in comprehensive eye care.
Reviews
"Top-notch. I had cataract surgery in both eyes and this is the best I have ever seen. The entire staff very helpful and knowledgeable. I’m hoping my wife gets cataracts. Highly recommended."
"The people at Ross Eye Institute are friendly and caring. They're polite and knowledgeable. Dr. Dave makes you feel comfortable and answers all your questions. You walk away feeling good that your eyes are in the best of hands. I highly recommend the Ross Eye Institute and thank their providers for an excellent experience."
"I highly recommend Benjamin Gutsin! In one week, he has improved the issues I have been experiencing! I will not go anywhere else!"
"After waiting almost a year for an appointment with my very competent ophthalmologist, I got an email one day before that said in so many words: don't bother to come, we've cancelled your appointment, we don't take your insurance any more. No chance for me to check with my insurer. No chance to explain or give them a different number to call the insurance. Just “don't bother.” What kind of people do that?"
"Lack of customer service in this place is astounding. Providers and treatment was great but I'd never go back here and wouldn't suggest anyone else to go either. I tried explaining to the person at the office that I already verified insurance coverage on my end and with primary and secondary medical coverage and one vision coverage, I knew there would be no copay but I was told the copay needed to be paid. To not cause any further issues in person, I paid it. Low and behold though, insurance paid in full. It is going on 3 months later from the appointment and I'm still waiting on my refund, which I've called about. When I called billing this morning, I was told "just call back and speak to the call center or ask to speak with ******." I never knew dr offices had call centers and can't stand internal jargon used with a customer/patient plus this is really something I shouldn't have to keep fighting for. No one took ownership and could have cared to get this handled any quicker."
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