Litvinov Alan DDS

"I was suppose to get my braces done in May but he said I need a deep cleaning. I called the office many time to see if they ready to do it but they alway said they will leave the doctor the message. They suppose to follow up on my case and update me on what going on instead of having me calling many time and still don't get an answer. Horrible service."

"Pros: took my insurance, got me in quickly, Dr. Litvinov has a good sense of humor, good parking. Cons: no explanation about there not being a hygienist to normalize the experience and/or put me at ease, did not show me the x-rays after letting me know I had two cavities, wasn't offered anything to rinse my mouth with (literally had to pick shards of tooth out of my mouth after the fillings), wasn't shown my teeth in a mirror after the cavities were filled, wasn't offered anything to wipe the drool off my face, one of the fillings was very rough and bumpy and I ended up going back to my old dentist and paying out of pocket when pieces of the filling continued to fall out when flossing (she ended up smoothing the remaining part of the filling down at no cost). So, I won't be going back, but I do hope Dr. Litvinov will consider implementing some changes (many that require very little effort) that will make his patients feel more comfortable, valued, and/or confident they'll be receiving quality dental care. My experiences were extremely different from every other dental practice I've been to. I don't believe a patient should have to advocate for truly basic services (I was so taken aback, it did not occur to me to ask to see the x-ray, ask for a swish of water to get the pieces of tooth out of my mouth that he saw me picking out, ask for paper towel to wipe up my drool, etc.). I truly hope changes are made to make this review obsolete!"

"I have a terrible fear of going to the dentist, but Dr. Litvinov and Judy are both very personable people! It is a smaller practice stationed in a home which made me feel much more comfortable rather than being in a large commercial setting. I am confident that my concerns were addressed accordingly. I am happy to be a patient here!"

"I first met Dr. Litvinov ten years ago when we moved to Penfield. His office happened be across the street from my house and after the first visit, we were loyal customers. I love the small town feel of the office. The staff are friendly, efficient and professional. Dr Litvinov is wonderful. He is both professional and personable. Even though we only see him once a year he remembers what our entire family has been up to from year to year. He gave a great recommendation for our orthodontist when it came time for my daughter to have braces. I always feel as though my questions are answered and my concerns are addressed at the time of the appt. Even though we have now moved, we will continue being loyal customers. Thank you!!"

"Dr. Litvinov is very friendly and nice. I did not have any cavities in the more than 3 years I have been seeing him, so most of my interactions are with his office staff and dental hygienist. Hist dental hygienist, Donna, is amazing. She gives me the most thorough cleanings I have ever gotten. The prices are better than what you get at places like Aspen Dental too, and they aren't always trying to sell you something you don't need."