Mike's Automotive

"Roadside assistance got them to schedule the pick up in the morning. They took the call. Then called me in the morning demanding $200 cash or no tow. They said I can call back State Farm. Which I did and then they wouldn’t answer the phone for them to clarify why I would be charged. SCAMMERS TAKING ADVANTAGE OF STRANDED MOTORISTS STAY AWAY"

"Mike was very helpful and a pleasure to deal with. He gave me a quick honest assessment of the situation and then promptly followed up with me advising me of a fair quote for the services required. After service was performed he followed up with me and advised me on a couple issues to watch out for as well. His consideration for the safety of my son and the fact that he was willing to work through repairs remotely with me so my son could focus on his classes was impressive customer service. Thank you Mike!"

"My insurance company connected me with this provider for a tow. I have inclusive towing for 50 miles with my policy and I was only 10 miles from home. Mike contacted me to tell me that the insurance company was covering $38 and the bill would be $175 because of the increase in diesel fuel prices. I would have to pay for the difference out of pocket. I ended up paying for an Uber to get home and using my own truck and trailer to retrieve my vehicle. This practice of extorting money is illegal and I have notified the insurance company. They will be taking appropriate action."

"My Roadside Assistance gave me this place. I arranged the cost since it was over my tow limit with my Insurance company. Mike calls me and try's to get additional $ from me. I explained to Mike that I already paid for the overage through my Insurance and they stated no additional $ should go to the tow company. Called and cancelled the tow and another tow driver showed up in 10 minutes no issues. This guy is a crook and will take advantage of you. Do not use this company. I reported to the appropriate parties and here I am writing a review which I never do. SMH."

"I will say I read the reviews when dealing with the hassle of towing my newly bought car an hour and a half from Dunkirk NY to warren, pa. He called me when there was a legal issue in dropping off my vehicle. Well called my roadside assistance back changed drop off location he was there in 15 minutes after. he's older and his jokes can be taken the wrong way. mike and Ann are both very nice spend some time joking with them they are funny as hell! Also understand for a 118$ tow through my roadside assistance he made only 50$ for an hour and a half to more. Was still nice and offered for me to come back up and have beer and some steaks with him"