I Kids

"iKids is the best, they really are amazing and have such great customer service. My two year old really beat up his first pair of glasses and last week he damaged them so bad I had to call iKids to get them repaired. They were very accommodating and told me to come right in. When we got there the lady tried to fit the lens back in but the frame was too badly damaged we had to order another frame. She worked on them for 45 minutes trying everything she could to repair them so you can tell they really try to spare you from having to purchase another frame. The woman apologized (wasn’t even her fault) she felt bad and gave us a replacement for the time being while we waited for the new frames to be shipped to the store. I asked how much for the replacement and she told us not to worry there was no fee (they were the same brand so definitely no cheap replacement). We went back yesterday for the new frames and they were so nice, had my sons glasses and even got the scratch out of the lens. This place really is amazing, you get what you pay for and it’s totally worth the price. Thank you iKids!"

"I have been coming to Christine for years, and she has always been very helpful to me when I need a new pair of glasses. I've traveled from Westchester to Long Island (and previously to the Manhattan office) because I trust her opinion when it comes to finding frames that best fit my face. I also appreciate her attention to detail because she always makes sure that my lenses with a stronger prescription are not noticeable within the frames. I'm grateful for the reliable service Christine provides, and I recommend her for your eyewear needs."

"We came here for my daughter to get her first pair of glasses and Christine went above and beyond to walk us through an amazing experience. Christine showed patience was exceptional! From selecting the frames to educating us on proper eyewear care. We left very happy and will be back with our son."

"I visited I Kids eyewear in Plainview today, thinking I would buy some very expensive bifocal and progressive glasses for my 10 year old child who sees the doctor in the same building. I found my interraction so odd, I went online and found many similar experiences. Upon entering the store today, I was told that my children and I should have had scheduled an appointment and that we needed to wait 20 minutes. We graciously waited 30 minutes outside. We checked with them but they still were not ready for us and told us where to wait - in the lobby of the building now. Upon re-entering the third time, the woman working in the store made it clear not to us- but to her coworker- that she had to clean all of the glasses that we touched. At the end of our visit, the same lady gave me a business card and reiterated that going there is strictly by appointment only despite not having signs posting this policy. It wasn’t even mentioned on the business card. I find it very odd that many others share the same experience in these reviews. Specifically, “waiting 20 minutes” and that anything we touch needs to be cleaned. I kindly thanked the ladies in the store, as I didn’t want to upset my children who also found the whole thing odd, as did another store owner in the mall who asked us why we were waiting outide. I left the store without buying anything and vow to never return due to the awkward experience. Interestingly, I found the same $150 frames online for $50, so it all worked out, anyway."

"Christine helped my son find a cool pair of glasses and ordered his choice in another color. The store could have a better selection, but the customer service was great. There is only one person there so an appointment is recommended."