Jack Greco Custom Furniture

"We bought an amazing table. It is absolutely gorgeous and we could not have asked for better service. They are a family run business and the owner Jack is a wonderful person, he was very nice and helpful when we went to pickup our table. We are very happy with our purchase."

"Terrible experience with this company, I would not recommend buying anything from them. they are rude and threatening. I tried to cancel an order I made 48 hours prior, that was not scheduled to be delivered for 20 WEEKS away and they stated they already ordered, too late."

"DO NOT DO BUSINESS WITH THIS STORE. Please read prior to even setting foot in their store. Their customer service and communication to their customers I cannot say is bad, it is non existent. Leave a message, no call back, call within business hours no one answers the phone. We placed an order for a table and chairs that was almost $4K and paid in full, our mistake! When placing the order in their Inlet store the owner was extremely nice and it felt like doing business with an old friend. I was assured it would be ready in 3 to 4 weeks. Just like every other review now 12 weeks later and it is not ready. Now when I call the Inlet store no answer, no call back etc. I had to call the Rochester store and speak to someone when they feel like answering their phone. Every time I call the store it get the same BS line "your order is on the next truck" well the next truck has came and went many times without my order, with the last being "your order I assure you will be here 12/24 as soon as it is unloaded we will take a picture of it and send it to you so you know it is here", well 7 days later nothing, no call no picture. I am asking for a full refund on Monday if my order is not ready to be picked up. Just like other reviews they only can fax a communication to the builder blah blah blah, but are quick to take your money and can place the order immediately. If I could give them below a 1 star I would. This place is a sham, taking your money on empty promises and blaming COVID for everything, it is sad because the furniture is beautiful and worth every penny. Lengthy review but $4,000 is a lot of money to me and I do not want anyone else to fall victim to their BS."

"My wife and I were walking by. All the cool unique stuff outside caught our attention. My wife walked in and walked around for awhile. We ended up buying this very nice cherry wood table at a great price. Will definitely stop in if we are in the area again! Great customer service and very clean also!!"

"Great selection of rustic and wood furniture and accessories. A lot of unique decorations including some moose mounts. My kind of store."