Quick Lane Tire Shop & Auto Center at Towne Ford

"Vehicle was serviced in 25 minutes. Service advisor was more interested in talking with co workers than checking me out. 1 hour went by and I see my Vehicle being pulled back in again. I went to the desk and explained that my Vehicle was was done and the advisor had no clue what he was doing. Finally the advisor said sorry there was a mix up with the paper work. Don't think I so watched everything happen. Service advisors too busy talking about what they did over the weekend. Never again lost my business."

"Good place to go for an Oil change... they were relatively quick and even remembered to reset the trucks oil reminder : )"

"The Orchard Park Quick Lane group was great. I went in for a NYS Inspection on Saturday, unfortunately I needled more. Anthony walked me around my car explaining and showing me what needed to be fixed. Due to the lateness in the day I had to leave my car to be finished on Monday. Anthony was kind enough to drive me home. On Monday once my car was finished they called me and set up the courtesy shuttle to pick me up. Great job. The work needed to be done. Thanks Quick Lane staff."

"Failed to complete the full scope of requested work even thought I had a very specific conversation with the manager about the nature of the problem. When I called them on it they did offer to look at it in the manner originally discussed but my schedule was not condusive and I was not impressed with the first round."