Rite Aid

"They never answer phone, they never order anything that's due as in make me go threw opiode withdrawls cause they didn't order and bunch of lazy workersscript sent in 2 weeks prior!Entitled brats work there! Always bull excuse"

"I would give zero stars if possible. Stopped in on a Thursday to pick up a prescription. I was told that the prescription would be available on Friday (needed it by Sunday). Stopped in Friday to get the prescription - pharmacist said they couldn't bill it - said they needed "authorization" (which was already done by our physician). Also - they only had 1 of the 2 medications that they said would be there on Friday - other one wasn't coming til Monday (Remember I need it by SUNDAY and they said it would be there Friday). Went home and called my pharmacy benefits help line - they said the pharmacist needed to call and get an override number, and that it was definitely covered in my insurance plan. Drove back to pharmacy to tell them - they said by that time it was past business hours but "ASSURED" me it could be done when they opened Saturday. Came back Saturday - same scenario - but now they told me the "help line" wasn't open on Saturdays! Also - the 2nd medication that they said would be there Friday - they told me IT WAS NEVER EVEN ORDERED!!! If they had told me that on my initial visit - I would’ve gone to another pharmacy. I spent at least 3 hours at pharmacy with this - no medication to show for it. So disheartening."

"It was a great experience to go into the Rite Aid store located on Millersport. The employee who greeted me was attentive, provided great customer service. The store environment was clean and well organized with aisles and lighting."

"I don’t know if they are short staffed all the time or what, but I went in there yesterday afternoon to buy one bag of ice THATS IT, nice quick easy cash out …… and the women at the cash register was absolutely rude and miserable and inpatient, she asked me if I wanted to round to the nearest dollar for charity so I said yes, but my fat hands hit the wrong button on accident (my bad) I hit the blue button instead of the green button by accident to round my dollar up to a charity and it was like her entire world came crashing down on her because she had to reverse that in the computer for me which took her about a half a second to do, and she made a comment to me saying “well i explained that to you about the different buttons now didn’t I” SERIOUSLY LADY???? i have never seen or dealt with a more rude store worker in my life for what was supposed to be a quick easy 2 second cash out… management needs to oversee some of these workers better."