Dunkin'

"I have been going to Dunkin for years now, and I get frozen drinks all the time when I go. I have gone to plenty of different Dunkin Donuts, including this one, and I have never been charged for whip cream on a frozen drink that comes with it, up until today. From experience, I typically have to say “no whip cream” if I don’t want it, because it comes on the frozen drinks. Or I usually am asked “would you like that with or without whipped cream”. Once I mentioned them being with whip cream, he put extra charges on there. I asked the guy why I was being charged for whip cream on a drink that I’m already paying for that comes with it, and he said “other Dunkin’s do it they want us to start too.” “It’s their rules.” “You can complain if you want.” Oh, and I will starting with this review, cause let’s be honest, you didn’t want to actually do your job and you were being lazy. There was no one there/ordering prior to me arriving and because a customer actually pulled up to the drive through to make an order, and the order included frozen drinks, you felt the need to disrespectfully charge me more for drinks I’m already paying $4-$5 for. On the receipt next to the added charge, it does not say whipped cream, it says “For local item”, but then again, on the same receipt, there is no charge next to the “whipped cream” additive? Because it comes with it. And I typically don’t complain about charges that seem so minimal, but when I am already paying for it, and you’re playing in my face about it, yes, I am going to “complain”. Cause since when? lol. I guess some people can’t even handle taking orders. I get you might not wanna be there, but that’s really not my, or any other customers, problem. We still have to pay for what we’re ordering whether you want to be there or not."

"Got the coffee special they are the only one left that still do it 3 bags for 20 and vanilla cream donuts they always have some excellent customer service very fast efficient friendly helpful staff very clean very good variety of pastries sandwiches they got a big menu and coffee selections it is the best coffee"

"Nice atmosphere, the cashier, I’m not sure what’s her name, she wears glasses, very very nice young lady, will definitely return again"

"Has been Horrible lately there is always something wrong with my order. Today i ordered a bagel with cream cheese lightly toasted and I got a bagel with butter but was charged for a bagel with cream cheese and butter."

"Normally good experience but today my drink wasn't even filled up. I could tell as soon as I picked it up but I didn't want to be that person. It was a new girl, so please show her this."