Subway

"As soon as you walk in through the doors the worker “Demi” makes a face as if it’s a huge inconvenience. If you don’t like to work there maybe find another job? You are making meals for people and taking their money, having some sort of customer service is a must! God forbid you ask for extra anything, or anything on the side because you will be given the biggest eye roll! Not is she impolite, but she is also stingy, rude, unprofessional, impatient and just a HORRIBLE person to interact with. On multiple occasions I’ve tried to get her name, but I’ve never seen a name tag until today so I finally decided to do a review. My whole family stopped going to this Subway specifically because of her. She doesn’t greet you she doesn’t smile, they use dirty knives. We’re vegetarians, and one time, the person before us had a meatball sub, so I asked her to use a different knife and she claimed she only had this knife. In your entire store you have 1 knife? The meat from the previous sub contaminates ours, it’s simple common sense is it not? Anyway, we take our sandwiches home and cut off the middle parts where she used the knife to slice the subs. Today: 1. The cucumbers were visibly old and dried out. 2. The spinach had some type of crumbs or other residue on it. 3. We had a coupon, 2 foot longs for $12.99, plus had accrued $2 in points. I asked her if I can use both and Demi said yes. After she rung us up she said the total was close to $14, so I told her that it doesn’t sound right since the coupon should have brought it to $12.99 minus the $2, so $10.99 plus tax. I kept trying to explain that something was not right and that there was an error somewhere. She was not having it! She was extremely rude and so defensive and we must not forget the mean faces and eye rolls! She claims she knows what she is doing and if I don’t believe her I can come to the side of the counter to look at the screen so that she can prove it to me, and I told her that I believe her, she does know how to do her job, but something is not right. After 3 to 4 attempts of persuading her, I go to look at her screen and in fact, the $2 coupon was not added, and then I asked her to fix it which she reluctantly does. Finally, the total came out to be $10.99 plus tax. I personally thought it was basic math, but maybe I hold people to higher standards than I should. Regardless, we got our food, came home, the taste was a 4/10, not much has changed at this location over the years. I wouldn’t waste my time, there are plenty of other locations which provide quality customer service from the get go. Demi, you are a horrible worker, please kindly get retrained or find another job. Update: 01/28/24 I went back because I was starving; y’all, I asked for jalapeños on the side and the same girl told me they charge a dollar and some change for like 5 jalapeño slices on the side?!?! Ask for napkins = eye roll from her. Anybody know who the owner is? This is just awful every time."

"Always good. The women there is great. I just wish you had a heavier hand with the toppings lol"

"There is this one big lady that works there and she makes the worse sandwiches ever she throws the veggies on the bread and makes a messy sub, always got a attitude and makes mean faces. She needs to get fired because this subway was better when she wasn't working. Also come during the time when you see anyone working because they know how to make a sub right and delicious."

"The owner of this business needs to retrain the employee who worked on November 19th at 7pm. This employee was extremely rude, unpredictable and unprofessional. I walked in and i ordered lots of foot long sandwiches for my family, I asked him to add condiments such as extra onions and green peppers and cucumber and i was willing to pay for it, unfortunately he claims he would not be able too, so I asked again if he does not do as i ask I would leave without paying for it. Please retrain this employee otherwise social media will shut you down and things are difficult as it is. After I left it seems that he also had issues with a second customer who he also left over refilled drinks that he would not allow him to refill for crying out loud there drinks the customer is a paying customer ordering 2 sandwiches, if I was that employee let him have it because he is likely to come back again. Please retrain him and I will test him again and see if he does right this time and then I will change my ratings thanks."

"On more than one occasion the open sign is on and lit I walk in and I am told I have to wait another hour. You try to order online the store doesn’t take orders until 11am or so. I think they can do better if they are more disciplined and punctual."