AutoZone Auto Parts

"AutoZone showed incredible kindness and service. After several jump starts, my car battery clearly died 1/3 mile down the street. They immediately came out to me and replaced the battery, saving me the hassle of getting a tow to them. I then drove to the store to pay. Who offers that kind of service these days? I am now their customer for whatever I need."

"If I could give this stores less than one star I would. They exhibited TRASH behavior yesterday by trying to play the old bait and switch with my money. I spend $7 on funnels and gave the BOY behind the counter $20 and he gave me 30 cents change saying I only gave him $10. He refused to return my money. He's a THIEF! DO NOT USE CASH AT THAT STORE. Additionally, 4 people behind the counter and not one person working on the floor. No one stepped from behind the counter to assist the people shopping. Autozone DO BETTER! You need to hire professionals to work in your store. These little boys are giving you a bad name."

"What started out not so great, ended great! I went to the Autozone in Highland NY to purchase a new battery for my car. I was told by someone at first that they couldn't do it for whatever reason and was trying to pawn me off to some local auto shop down the road, (I believe he was leaving). Another worker walking by overheard the conversation and told me after the first guy left that they absolutely could change the battery, that's what they do! He was so helpful and kind and turned my frustrated day around! Thank you so much Brian for making matters right. I appreciate you stopping me before I left. There needs to be more kind hard workers like you in this world, who just want to do the right thing. Somebody give this man a raise!!!!!"

"I truly cannot comprehend how many mess-ups this store can give someone before they get the wrong parts for the fourth or fifth time. Even when you give them the part number they give you the wrong parts and then insist that you're wrong even though you're showing them that the part they gave you is completely incorrect. The commercial program in the Highland AutoZone is an absolute joke. I hate doing business with them. The only reason I do is simply because they are the closest auto parts store to me. I hope someone from corporate can read this because that entire store needs to be handled way more professionally than it is. Lackadaisical attitudes from all the employees. Incorrect parts. No sense of urgency. Cores may or may not get refunded. The list goes on and on and I have been more than patient since they're opening. But I have truly had enough."

"Lucas D. Sales associate did an amazing job helping me with my windshield wiper motor. He really goes above and beyond for his customers. The following day I needed help with my muffler and he even climbed under my vehicle to measure the exhaust pipe. I wish every sales associate was as kind, helpful and knowledgeable as Lucas. Thank you!"