Firestone Complete Auto Care
7374 Pittsford Palmyra Road, Fairport, NY 14450
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Photos
Location & Phone number
About the Business
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 7374 Pittsford Palmyra Road in Fairport, New York. With a commitment to providing top-notch service and quality products, our skilled technicians are dedicated to keeping your vehicle running smoothly. Whether you need an oil change, tire rotation, brake repair, or any other automotive service, Firestone Complete Auto Care is your one-stop shop for all your car care needs. Visit us today and experience the difference of expert care and exceptional customer service.
Reviews
"I purchased my tires through Tire Rack and I was able to schedule an appointment for installation online which was very convenient. The manager of the store is great along with all the staff."
"Once again the team at Firestone comes through for us. We have been bringing our cars and our children's cars for years and have received straightforward responses and quality service. Just had two of our cars there this weekend. Excellent experience as usual. Thank you to the crew at Perinton Firestone."
"I received an email that several items on the car were checked and none needed attention. Washer fluid was empty this morning when I tried to use it, that needed attention and didn't get it. Tire pressure was low on all tires, no air added."
"I’ve been using this Firestone location for years and am never disappointed. In this day and age, the minimum is the usual - not here. They are very accommodating and courteous (especially Sarah) from phone inquiry to front desk check in. The parts and repairs have always been reasonable on my aging vehicle - their efforts are greatly appreciated!"
"Wow. Truly pity these people. Not a single ounce of respect or any hint of being able to have a human conversation reasonably. Didn't do their job the first time, and even created their own problem that left a loud scraping noise of God knows what along the road as I drove home. They told me to take the car back in, and after going all the way back, they said they couldn't look at it today. The lady had no interest in helping and didn't show any effort to hide her blatant carelessness. She finally said to bring it back the next morning by 9am, and that she was going to leave a note for them to work on it first thing. Next day, brought it in before 9am, and the manager said no note was left, and he constantly repeated "I don't care." Nobody could work on it, so he said leave the car or schedule an appointment, "I don't care." Not a single apology or explanation or any willingness to reasonably help a customer. Again, all I can say is wow. The worst service I have ever encountered. Truly feel sorry for this business and the lousy manager whose attitude is just shocking and disturbing for someone to have to deal with before 9am on a weekend."
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