Walmart Auto Care Centers 5815 Rome-Taberg Road, Rome, NY 13440

"Very friendly manager, Tom, I believe. Went over costs upfront with me and was exactly what he said. The service was excellent! Get there very early if you want same day service as they are very busy and have long wait times."

"Horrible experience, I don't like to write negative reviews but this was unacceptable. I needed tires put on my car so I called ahead to see if they could get me in and I was told I didn't need an appointment just come on down there was only 2 people ahead of me. I drove there immediately and when I got there I was told that they couldn't take me because they didn't have enough people and to come back maybe on a Saturday."

"Haha! Walley world BEAT out MAVIS my used to be favorite place, they wanted wayyyyyyy tooooo much for tires….. thanks Walmart"

"Don't go here. Go to your local dealership or a trustworthy chain/mom and pop nearby. I was told by several employees that they take walk ins up to 7 pm. So I arrive at 5pm. Little late, but I work overnights, and i figure "it's just a simple tire repair." I'm told by an employee they're on break and will be back at 5:30. Didn't see a single employee until 6:10. Then, another 10 minutes spent waiting for them to finish filling wiper fluid and stare at the car. Service manager finally comes out, I already knew the answer I'd get, but I ask anyways, and he has a tone in his voice like "are you stupid, our temporarily closed sign should make it obvious we're closed for the night." That kind of stupid is not the kind you want working on your car. So now I get to drive to work on a slow leak again and hope I can schedule service tomorrow."

"Tried Herkimer but they only had one tire and I was replacing all four. Tried New Hartford and they had the tires but said they could not install them today. Tried Rome and they had the tires I need and might take a little time but could do it no problem ! Great people to deal with and next time I will try them first. VERY HAPPY with my purchase."