Tim Hortons

"Shocked that my coffee was cold when I drank it. If I hadn't been already a mile.doen the road I would have asked.for a new one. It was 9:30 in the morning and it was very busy so I'm not sure how cold coffee happened. Other than that it was good and our baked good were delicious."

"The employee working the drive thru today 1/16/24 at approximately 9:20am was extremely rude. We tried placing an order for a drink with espresso. They couldn't fulfill the order because the machine was "broken" (I doubt that- I'm sure it was just laziness) Then, we tried ordering a brown butter caramel drink off of the menu- they said they don't have that there anymore. It was clearly on the menu. Then, we tried ordering a maple waffle breakfast sandwich off of the menu, and the employee stated they don't have that there and told us to look at the updated menu that's right in front of us. We told them we were ordering off of the menu. The attitude we received was unacceptable. I filed a complaint with corporate and was told I would receive a call back in 3-5 days. I have no faith that I will. If the manager is allowing employees to treat customers this way, I have no faith that they will address this issue."

"I travel quite a bit so coffee is a must. This particular location has gotten almost all my orders spot on.....which seems to be rare lately. Consistency can be a hit or miss but more often than not about right. More so than anything this location has at least 2 outstanding young employees who have been incredibly professional on every occasion I've encountered them. I'd hire them."

"Great location, fast service, but terrible communication. When waiting for your order they just kinda place items on the counter top without announcing the name or what it is exactly. I find this to not be too big of a deal when it’s slow but when it’s busy which this place is majority of the time it’s pretty annoying. Obviously everyone should know what they order but I don’t think you should expect people to know what exactly is in every bag or cup. From my experience though I find a good deal of Tim Horton locations doing this while a Dunkin’ Donuts or another fast breakfast brand always makes and effort to make sure customers are getting the correct order."

"I had frequented Tim Horton’s just once before. This location way exceeded my expectations!! Coffee was strong, hot, and perfect. Most importantly, young workers were working together as a team in the morning rush. Their support and constructive recommendations to each other rival corporate teams in other professions. It was also great to see ALL of their hair pulled back and caps used. There were a lot of bright and smiling faces during their hard, stressful efforts to manage the Saturday rush. Great job."