Bruegger's Bagels

"Overall, Bruegger's is better than Dunkin when it comes to bagels and sandwiches. The bagels are made fresh on site and there's a much larger selection of bagels, cream cheeses and sandwich ingredients. Pro tip: always order on the app. The app includes a free coffee with every order. Otherwise, the menu is overpriced. My main gripe, however, is that nearly 4 years since COVID, they still pour all the coffee behind the counter instead of allowing you to pour your own. This is the only Bruegger's in the area still doing this. When you order coffee, they provide a baggie with 3 tiny thimbles of cream, 3 packets of sugar and a wooden stirrer stick. They don't seem to realize this is a waste of their own money and creating needless waste - I don't take sugar in my coffee. And I typically like more cream than they give, so I still have to add my own at home, so it costs me more money. If I could pour my own, as was the case pre-pandemic, I'd pour the cream first (and as much as I wanted, not just 3 tiny thimbles) so I wouldn't need a stirrer. They also used to have more flavors of coffee, like French toast or vanilla. Now it's just regular, dark, and hazelnut. The Bruegger's on Erie Blvd reverted to letting people pour their own coffee 2 years ago, no reason for Manlius to keep holding out. I've said this on countless customer surveys they've emailed me and no response so I'm guessing this review won't change anything either but I'd go to this Bruegger's more often if they'd let customers get their own coffees again like they did in the past."

"I have been trying to find a REAL bagel shop. Mostly no one does pumpernickel bagels. I went to Brueggers Bagels Bakery for the first time last week. I finally found the best place to get bagels. I made one with cream cheese for my husband at work and he loved them! They are so fresh and we were hooked. Thanks for what you do!"

"First visit post-pandemic, very disappointed they had no brisket. I felt rushed to make my choice even though there were no customers behind us. The person who served us seemed quite unhappy with her job which left me feeling like a burden. The dining area was closed and not really maintained for cleanliness. Overall, very uninviting. Food was average."

"Not at all what I was expecting, I had been to this location before. The bagels were nearly flat, barely cooked through, the 5 cheese “bagel” was more or less flat bread. Couldn’t taste the cheese at all. Requested coffee with creamer and sugar, no sugar, we had to stop at a gas station farther along to get sugar for the coffee. For 15 dollars I was incredibly unimpressed. My partner got a “western” he let me know it was mediocre, bagel had little flavor, toppings were sparse."

"I recently visited Bruegger's, a bagel chain located in New York. While I must admit that the bagels were just okay, there were a few redeeming qualities about the experience. Firstly, the staff members were very friendly and welcoming. They greeted me with a smile and were happy to answer any questions that I had. Additionally, the service was quite speedy, which was appreciated as I was in a rush. However, when it came to the bagels themselves, I must say that they were just okay. They lacked the chewiness and flavor that I have come to expect from a good bagel. They were a bit too doughy and didn't have the crispy exterior that I love. Overall, while the bagels at Bruegger's were just okay, the friendly staff and speedy service helped to make the experience more positive. I may return for a quick breakfast in the future, but I will likely look elsewhere for a truly great bagel."