Rocky Top Ford Service 750 Dolly Parton Parkway, Sevierville, TN 37862

"Great service, the whole dealership was friendly, professional and courtesies. I would truly recommend this service department to anyone who care to have repairs done on time, done right and wants to be treated as a customer and not a number. I could not have asked for anything better."

"Had been to other certified mechanics to fix Raptor truck. No heat several new fans and thermostats. Glad I took it to Rocky Top. Harry and his team fixed it fast and very reasonable. Dropped it off after work on a Tuesday and picked it on Thursday. Otto did a great job of communicating with me during the process. Other Ford dealers are much closer, however it’s worth the hour plus drive. Will definitely be back and the next time looking for a Ford truck or Jeep. Thanks again for a fantastic 5 star experience. Tim"

"I have been to a lot of ford service centers and this one by far exceeded my expectations. I made an appointment online but because there system was down they didn't get my request. I showed up and they took my vehicle in anyway. I came in for one issue and they fixed two others in less than 7 hours the other service centers said it would take three days. One issue was not able to be fixed because they didn't have the part and rather than keeping my vehicle they will have me comeback when it arrives. The agents at the service department were friendly and helpful and Auto was an amazing representation of a good agent. I will use them for all my future repairs. Way to go Rocky Top Ford."

"Friendly and helpful. Got the job done. Had some not so good experiences at the very beginning, actually changed dealers out of my area. I will continue to use your services as needed. Looking forward to your new location. Trying to establish a relationship with your service department to get to know each of you better. Thank you."

"I was visiting the town and needed a reliable and trustworthy place to get my car serviced since our customary maintenance shop was out of state. Rocky Top was available, so I booked a service appointment. I received multiple calls and texts to confirm and remind me of my appointment. Upon arrival at the business, I felt comfortable and was not disappointed. Service was professional and welcoming. Next time in town, I know I can visit Rocky Top and be on my way."